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Business Profile

Radiology

Radiology Partners Georgia, A Division of NRA

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Radiology.

Complaints

Customer Complaints Summary

  • 2 total complaints in the last 3 years.
  • 1 complaint closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:08/02/2025

    Type:Billing Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    collection is inaccurate, unverified, or causing harm to my credit. I'm disputing the validity of the debt and request its removal from my credit report.

    Business Response

    Date: 09/10/2025

    Hello Northside Radiology, no longer the owner of the medical debt for this consumer. we have reached out to Capio Partners to follow up with this patient charges.  The patient can also reach out to them at Capios *************************** **************.

  • Initial Complaint

    Date:08/13/2024

    Type:Billing Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Dear BBB,I am writing because I need your help.Although I had never been to see any doctor at Radiology Partners Georgia (P.O. **********************************), I received a **** from them in the amount of $220.35. At first, I thought it was a mistake, but then I received another ****. The detail says that once when I had imaging done at ***************** in ********, **, one of their doctors apparently read the results, and thus the charge. I had never met nor spoken to any of their doctors, I was at the hospital. I contacted Radiology Partners Georgia on 8 August 2024 at ************** and spoke a representative named *******. That is when I found out about the nature of the charge. I quickly came to realize there was nothing I could do, so I said to ****************** I wanted to use my CareCredit card to pay for the ****. ****************** told me Radiology Partners Georgia does not accept the CareCredit card. Since I did not have the money at the time, I told her I wanted to set up a payment plan so this issue can be resolved, (the **** says to call to make a payment plan), ****************** proceeded to tell me that she could not accept a payment plan, since the account has been transferred over to a credit collection company. It makes no sense for a patient to want to setup a plan to pay off this charge, only to have Radiology Partners Georgia not even wanting to hear the plan. The amount they say I owe, I dont owe to the credit collection agency and the credit collection agency is not even likely to entertain a payment plan. To my knowledge, I havent received any communication from the collection agency through the ******************* or any other means.I feel trapped and I dont know what to do, please help!******** Prudent ************** Radiology Partners Georgia account #: ********** I am a teacher, and I cannot answer the phone until after 3:30.

Radiology Partners Georgia, A Division of NRA is NOT a BBB Accredited Business.

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