Business ProfileforIntegral Group, LLC

I used to be a tenant at ************** from 2019-2022. I moved out Jan of 2023 into a bigger space with my child's father as I was having a baby and at the time ************** did not have any 2 bedrooms available. Due to a domestic situation by December 2023, I've talked with the leasing agent at ************** to possibly move back after getting denied at multiple complexes. Being on unpaid maternity leave really put a strain on my finances which I can go in detail about. I also had $441 debt with ************** during the move out. *************************** has been amazing helping me and told me once I pay off the debt, corporate can move forward with overriding my application. I paid the debt December 18th and emailed *************************** the paid in full document along with my paystubs, identification, my son's identification. I have been stuck in limbo since. The current place I am living at I cannot afford alone now that my child's father decided to leave. I've called and visited and have been extremely patient. I was told by another agent that *********************, 'works on her own time' which I think is unprofessional. I understand that there are multiple units and people that ******* is working with, however 3-4 months is pretty excessive to wait on an override especially since I've done my part.I feel like I am being given the run around and it hurt. I've sent all the documents that they asked for. March 21st they just now did a rental verification after all this time, and I've gotten an email saying ******* should reach back shortly. Still nothing. I was also advised to extend my current lease until May, but I fear that by the time May comes, my son and I will still have no place to stay. All I want to be able to do is have a place to stay for my son and I and repair my life. I called the corporate office myself and spoke with *******. She took my name, number, and email and again no response. I've left a message with ************************* and I doubt I'll get a call back.