Skip to main content

Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.

Find a Location

Village Podiatry Group has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Business ProfileforVillage Podiatry Group

    Podiatrist

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    2 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    900 Cir 75 Pkwy Ste 900, Atlanta, GA 30339-3084
    BBB File Opened:
    12/9/2004
    Business Management
    • Ms. M.J. Stephens, Practice Administrator
    Contact Information

    Principal

    • Ms. M.J. Stephens, Practice Administrator

    Customer Contact

    • Ms. M.J. Stephens, Practice Administrator
    Additional Contact Information

    Phone Numbers

    Customer Complaints

    2 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    08/10/2023

    Complaint Type:
    Service or Repair Issues
    Status:
    BBB unable to locate business
    I went into Village Podiatry for an ingrown toe surgery. Before proceeding with the surgery, I specifically asked ************** (with my wife right next to me) how much the surgery would be with my insurance plan that I have. He stated $278 and I agreed to proceed with the surgery. When I went to check out, (also with my wife standing right next to me) the lady at the front asked if we wanted to self pay or go through insurance. I stated that I have a high deductible plan but that if it would be $278 through insurance, Im fine with that too and it could go toward my deductible. She stated that it would be the same amount with or without insurance and we could do it that way. A week or so later I get a bill from insurance for almost $700. So I call the Village podiatrist billing department on 7/27 to get no response for 2 weeks. So I call again today 8/10, and they put a request for call back from ***. I get a call from a No Caller ID from *** which is sketchy by itself. But then *** proceeds to tell me that he had a conversation with the doctor and front desk staff and he said the front desk staff told him that she told us we dont control what insurance charges. This is completely false and very unethical practice. Who would choose to pay $700 vs $278? Of course I would have paid the $278 on the spot. I want to make sure this doesnt happen to others and will be filing a formal complaint.

    Customer Reviews

    1 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Keith K

    1 star

    05/31/2021

    I received one pair of new custom insoles, but I was billed for two sets. Each charge was $1200, which is far above industry average. Their billing department seems incapable of dealing with the issue after almost 3 months. My latest bill says I will be sent to collections. So I have the choice of submitting to their robbery or having my credit ruined.

    Local BBB

    BBB Atlanta & NE Georgia

    BBB Reports On

    BBB reports on known marketplace practices.

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

    As a matter of policy, BBB does not endorse any product, service or business.