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Business Profile

Pest Control Services

EcoShield Pest Solutions Atlanta, LLC

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Pest Control Services.

Reviews

Customer Review Ratings

1

Average of 1 Customer Review

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Review Details

  • Jan B.

    Date: 08/22/2025

    On [date], we were charged $169 for a full pest control service by EcoShield, but the service was not completed as *********** husband left the home briefly to pick up our son and instructed both technicians to treat the entire inside of the home (all rooms) due to spider activity throughout. The service also included treatment of the outdoor space.Upon inspection, I found clear evidence the work was not done. All four corners of our patio were still filled with webs, and there was no sign of treatment residue inside the rooms (which normally takes minutes to dry). It appears the technicians assumed no one was present (I was in my office upstairs) and skipped the work, despite charging us for a full service.I immediately contacted customer service. The representative attempted to schedule a follow-up a week later, which I refused, as this was not a matter of scheduling a new service but correcting an incomplete one. I asked for escalation to a manager or corporate, but instead of a resolution, the representative simply recapped my concerns and disconnected the call.This level of service is unacceptable. Customers should not be charged for incomplete work, and technicians must be held accountable. I am seeking immediate resolution, including correction of services not rendered, and accountability for the technicians involved.I am posting this review to warn other customers about my experience and to encourage EcoShield to uphold the integrity of its services.

EcoShield Pest Solutions Atlanta, LLC is NOT a BBB Accredited Business.

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