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Find a Location

Massage Envy has 1 locations, listed below.

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    • Massage Envy

      1801 Howell Mill Rd NW Ste 560 Atlanta, GA 30318-0914

    Business ProfileforMassage Envy

    Massage Therapist

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 2 Customer Reviews

    Customer Complaints

    This business has 0 complaints

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Related Categories

    Business Details

    Location of This Business
    1801 Howell Mill Rd NW Ste 560, Atlanta, GA 30318-0914
    BBB File Opened:
    10/11/2011
    Business Management
    • Kisha Welch, Manager
    Contact Information

    Principal

    • Kisha Welch, Manager

    Customer Contact

    • Kisha Welch, Manager

    Customer Complaints

    0 Customer Complaints

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    Customer Reviews

    2 Customer Reviews

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    Most Recent Customer Review

    Cece C

    1 star

    03/28/2023

    Terrible customer service!!! My payments come out the 17th of each month, I wanted to book an appointment but I couldn't because my account was in suspension. I called 3/23/23 to speak with a manger at the camp creek location, The receptionist relayed to me, sometimes the *** payment system does not take the payment out when it's supposed too, (first I've ever heard that) I check my account yesterday 3/27/23 and I have a charge for $125 what!!! I called today 3/28/23 to speak with a manager at the camp creek location, the receptionist was nice, but let me know the Manger told her that *** from corporate will speak to me next monday, the manager couldn't even get on the phone with me to explain what's going on with my account. I'm over massage envy, I will definitely tell everyone who is inquiring about the company to do there due diligence, I'm come for relaxation and all I've gotten was stress from them.

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