Business ProfileforDecorative Fabrics Direct

I ordered three yards of the ********* YELLOWSTONE 50 BLUEBELL Toile Linen Blend Upholstery And Drapery Fabric from the Decorative Fabrics Direct online site on 7/11/23. I already ordered a sample of this product and read thoroughly about it online. It specifically said on the page it was great for a headboard project which was my intention. There was no information as to which orientation the fabric repeats on this site. I received the product on 7.18.23 and noticed it was simply the wrong orientation for my project. I emailed the company on 7.19.23 because they have a strict timeline on when you contact them about returns. They still have not answered me. I called them on 7.21.23 and the lady who answered said I cannot return it, because it was too short. I tried to explain that I am returning because the product was falsely advertised, but the lady on the phone (I apologize, I don't remember her name) was extremely rude and condescend**** She kept saying I was wrong when I was reading directly what was on the page. It said the product was suitable for headboards and clearly that was falsely advertised so I would like my money back. I just tried asking her for advice and she was extremely combative. She said I could've called to ask before order**** How would I have known to call if the product description specifically said it was perfect for my project? I emailed them- again- after our call and I still have not recieved a response. I was upset after the call so I got very firm with them when sending this email. I called them multiple times on the same day and someone kept picking up the phone, but there was no voice. I spent over $100 on nice quality fabric and I would have been happy to spend more money at the company if they just would have helped me out! I just want people to know this company is not gracious towards beginners who are trying to get into a DIY-****