Business ProfileforCatherine's Auto Repair

The original transaction was on 10-19-2022. I came in to have an oil change, the differential fluid changed, and a exhaust shield replaced on my car. I came to pick up my car, drove about ***** miles and at first I started to smell a faint burning rubber smell and then all of the sudden, the car lurched back on the highway and then a grinding noise started under the hood. I took the car back to the shop, confused, because I hadn't had any issues with my car prior to leaving the shop. A few hours later, I get a call that they couldn't figure out what was wrong with my car but that they wanted for me to go on a test drive. The technician comes to pick me up and the car is now accelerating without lurching on the highway but there are noises still coming from under the hood and it doesn't accelerate like it used to. *****, the tech, takes it back to the shop. I get a call from the owner the next day saying that they don't know what's wrong, they think it's the transmission, and that they're calling a transmission expert the work with. The owner then calls me back in the evening and says that I need a new transmission but they can't tell me why. At this point, *********, *********, and ***** had all told me that they weren't doing any work around the transmission and said that they had only replaced the rear differential fluid which is what they ended up putting on Carfax. I then realized that I left the receipt on the front seat of the vehicle so I couldn't look back at what they wrote but I knew what services I had done and learned that they had actually done work near the transmission after speaking to a family member. Knowing something was off, I called my insurance to tow my car to a dealership and I came to ********* with the causation of the damage, putting her shop at fault and I was met with gaslighting. She's demanding to speak to the tech and see the estimate with the dealer's info but they are my witnesses in case I do end up having to go to court.