Business ProfileforCountry Inn & Suites by Radisson

After driving 7 hours to the site for a 7PM event, we checked in about 6:36PM. Upon entering the room, we noticed that the doors to the closet were off and propped up against the wall and the tub (in the room) was cut open and had a cord which plugged into the socket in the bathroom which prevented you from closing the bathroom door. I immediately reported this to the supervisor, Kelly. She she came to the room and tried to fix the door. When she was unsuccessful, she stated that their were no more rooms but she would contact the manager and give us a response when we returned from our 7PM event. Upon our return about 10:30PM, she stated that she forgot what the manager said and that we would need to speak with the manager Laura who would be on duty in the morning. When we went to the room, **** we further noticed there were were stains on the sheets and there were only 2 face towels and two drying towels (no bath mat and hand towel). I went to the phone in the room to call the front desk, but the phone was broken. I went to the desk to speak with Kelly, she stated there were no more towels but she could give us cleaning rags to use but they would be dingy. I told here this was unacceptable and asked for a refund. She said we would have to speak with Laura in the morning. I was given sheets and a mattress topper by the gentleman who was replacing Kelly for the night as supervisor. He said they did not have any more sheets or comforters. They were stained as well. When, I reported this to Laura in the morning, she said she could not give a refund she could only give a $40 discount. I would have to call Jaye ***** the next day to get a refund.***********************************************************************************************************************. I called Jaye ***** today, ********** at 1:44PM. She said we should have left if we had those problems and there was nothing else she could do.