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Business ProfileforProgressive Remodeling and Roofing
At-a-glance
Overview
Business Details
- Location of This Business
- 2780 E Fowler Ave STE 228, Tampa, FL 33612-6297
- BBB File Opened:
- 6/17/2020
- Years in Business:
- 17
- Business Started:
- 2/4/2007
- Business Started Locally:
- 9/29/2017
- Business Incorporated:
- 9/29/2017
- Licensing Information:
- This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.BBB records show a license number of CCC1331425 for this business, issued by Florida Department of Business & Professional Regulation. The expiration date of this license is 8/31/2024.
These agencies may include:
Florida Department of Business & Professional Regulation
2601 Blairstone Rd
Tallahassee FL 32399
http://www.myfloridalicense.com/dbpr/
BBB records show a license number of CCC1331425 for this business, issued by Hillsborough County Construction License BoardThese agencies may include:
Hillsborough County Construction License Board
5701 E Hillsborough Ave Ste 1140
Tampa FL 33610
https://webapps.hillsboroughcounty.org/pgm/resources/onlineservices/contractors/
BBB records show a license number of CCC1331425 for this business, issued by Pasco County Construction License BoardThese agencies may include:
Pasco County Construction License Board
7530 Little Rd
New Port Richey FL 34654
https://aca3.accela.com/PASCO/
BBB records show a license number of I-CCC1331425 for this business, issued by Pinellas County Construction License BoardThese agencies may include:
Pinellas County Construction License Board
7887 Bryan Dairy Road Suite 133
Largo FL 33777
BBB records show a license number of CCC1331425 for this business, issued by Hernando County Construction License BoardThese agencies may include:
Hernando County Construction License Board
789 Providence Blvd
Brooksville FL 34601
http://www.hernandocounty.us/home
BBB records show a license number of CCC1331425 for this business, issued by Manatee County Construction License BoardThese agencies may include:
Manatee County Construction License Board
BBB records show a license number of CCC1331425 for this business, issued by Charlotte County Construction License BoardThese agencies may include:
Charlotte County Construction License Board
18400 Murdock Cir
Port Charlotte FL 33948
https://secureapps.charlottecountyfl.gov/CitizenAccess/
BBB records show a license number of CCC1331425 for this business, issued by Sarasota County Construction License BoardThese agencies may include:
Sarasota County Construction License Board
1001 Sarasota Center Blvd
Sarasota FL 34240
https://building.scgov.net/PublicPortal/Sarasota/SearchContractor.jsp#
- Type of Entity:
- Corporation
- Alternate Business Name
- Castle Enterprises South, Inc.
- Business Management
- Mr. Scott Burns, President
- Contact Information
Principal
- Mr. Scott Burns, President
Customer Contact
- Mr. Scott Burns, President
Customer Complaints
1 Customer Complaints
Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews
File a ComplaintMost Recent Customer Complaint
10/26/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Answered
Customer Reviews
1 Customer Reviews
What do you think? Share your review.
Most Recent Customer Review
Melissa B
10/31/2023
Progressive Remodeling and Roofing Response
11/21/2023
Hello,and thank you for the time spent reviewing and posting Progressive Remodeling and Roofing's response to a recent negative review and complaint lodged by ****************** There are 2 specific yet separate topics addressed in her complaint and our response.
************contracted with PRRC to replace his roof and was confident in our ability to do so.In most cases, in *******, materials are roof-loaded by all the big roofing supply houses. This is standard operating procedure to help alleviate some of the physical stress and also enhance safety for the men and women in what's by its very nature is inherently a difficult and dangerous job to begin with.
It was during the roof-loading process that the weight of the delivery truck and the age of the cement driveway met, causing additional cracks to the already cracked surface. Even though both these factors have nothing to do with PRRC or our ability to do what we do best, when informed of the issue, we immediately remedied the concerns and provided a substantial credit to our customer (more than enough to cover the expenses to repair).
When a home is getting a new roof, your home becomes a construction zone, in which people and materials are moving about at a rapid pace. During our build, a small area of the chimney had some plaster chipped which we took care of, we also had a piece of material that came off the steep roof and punctured the screening on 3 panels. We again immediately took notice, and our project manager went ahead and had a substantial amount of the screens replaced.
We responded swiftly to reconcile the incident that did not involve our crew or company along with the concerns during the build on the roof that resulted in a betterment to the home.
Of note, ****************** was not present during the build as she was out of state. ************who entered into the sales agreement with Progressive Remodeling and Roofing not only thanked us for a quick response, he also let us know that we did a great job and was pleased with how everything was handled.
Progressive Remodeling and Roofing Response
01/12/2024
Doug B.contracted with PRRC to replace his roof and was confident in our ability to do so. In most cases, in Florida, materials are roof-loaded by all the big roofing supply houses. This is standard operating procedure to help alleviate some of the physical stress and also enhance safety for the men and women in what's by its very nature is inherently a difficult and dangerous job to begin with.
It was during the roof-loading process that the weight of the delivery truck and the age of the cement driveway met, causing additional cracks to the already cracked surface. Even though both these factors have nothing to do with PRRC or our ability to do what we do best, when informed of the issue, we immediately remedied the concerns and provided a substantial credit to our customer (more than enough to cover the expenses to repair).
When a home is getting a new roof, your home becomes a construction zone, in which people and materials are moving about at a rapid pace. During our build, a small area of the chimney had some plaster chipped which we took care of, we also had a piece of material that came off the steep roof and punctured the screening on 3 panels. We again immediately took notice, and our project manager went ahead and had a substantial amount of the screens replaced.
We responded swiftly to reconcile the incident that did not involve our crew or company along with the concerns during the build on the roof that resulted in a betterment to the home.
Of note, Melissa B. was not present during the build as she was out of state. Doug B. who entered into the sales agreement with Progressive Remodeling and Roofing not only thanked us for a quick response, he also let us know that we did a great job and was pleased with how everything was handled.
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