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Business Profile

Interlocking Pavers

Call Us Renovations LLC

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Interlocking Pavers.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint type

  • Initial Complaint

    Date:11/03/2022

    Type:Order Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    On 7-7-22 we signed a contract with Call US Renovations LLC. to have our Pavers cleaned, refilled with sand and sealed. Approx 2 months latter we noticed the sand(as used for grout) was washing out and leaving empty pockets everywhere. I called and left a msg on 9-8-22 informing the owner *********************** ( also the one who did the work) of the problem. I got no response. Left another msg on **** and another on ****. Still no call back. I then found his business on ******** and sent a private msg to him on ****. He then responded saying he lost his phone and was unaware I was trying to contact him and that he would "reach out to me tomorrow." He never called - I sent another msg via ********(since he had no phone number to give me) on ****, again on 9-23,on ****, ****, ****, ****, **** and *****. On my last msg dtd *****, I requested our money back. He responded saying he would come out and take a look. He did come out on ****4 but said he was too busy and would repair the problems at a latter date. It is now Nov 3rd and he still has done nothing to resolve the problem. I am asking for your help since we paid $1200.00 for this job that was not done correctly.

Call Us Renovations LLC is NOT a BBB Accredited Business.

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