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Business Profile

Epoxy Floor Coating

Epoxy Experts LLC

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Epoxy Floor Coating.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:02/02/2023

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    On December 10, 2022, ***** agreed to repair my driveway, install a french drain, and seal the pavers for $5,000. He took a deposit of $3,000 and said the work would start December 17 and take two days. No one showed up on December 17. I contacted him and he said he would put me on the calendar for January 17. No one showed up on January 17. He said he would knock $500 off the cost and someone would be there on February 2. I contacted him on January 30 to verify someone would be there on February 2. An hour later I received a call from "Junior" who told me that ***** wasn't paying his bills and that I would have to make a contract with him. I told junior that I had already paid ***** $3,000 and wanted the work to start. That was the end of the phone call. Soon after that ***** called me and said there was a misunderstanding and I only had to pay Junior the $1,500. I said that was ok. Then I found an article in the *************** indicating that ***** has been doing this since 2009. I found current reviews that said he was a thief and a scammer. I then filed a dispute with my bank regarding the charge and told ***** that I had lost confidence in him and requested he refund my $3,000. I haven't heard back since. This is all documented in texts.

Epoxy Experts LLC is NOT a BBB Accredited Business.

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