Business ProfileforHatteras Sound Apartments

BEWARE! BEWARE! BEWARE! I applied for an apartment 2 MONTHS in advance of my anticipated move to be sure that I would be accommodated, as well as to give proper notice to my former residence. I was offered 3 different apartments, and as the move in date drew closer, was given an excuse for each and every one... eg. already rented, not ready, market value increased, etc.. The anxiety and stress I endured just to get into that place was not worth the few bucks I thought I was saving on rent... & trust me, you end up paying for it in the end. So I finally received my welcome letter which included my new address, utility phone numbers to contact, and fees due for move in. I went into the office , signed the paperwork, paid all of my fees, and had all of my services connected prior to my move-in date, which is what they require... I updated all of my accounts, credit cards and contacts with the new address information, etc.. Scheduled the moving company for Saturday morning as I was supposed to be getting my keys on Friday. Very stressful to say the least but understandably necessary when moving. ON MY SCHEDULED DAY OF MOVE IN, WHICH WAS ON A FRIDAY AT 4PM , I WENT TO PICK UP MY KEYS AND WAS TOLD THAT THE APARTMENT WAS NO LONGER AVAILABLE AND THAT I HAD TO TAKE A DIFFERENT ONE. I WAS COMPLETELY DEVASTATED. I was literally all packed up and had nowhere else to go!! ALL of my services were already transferred to the new address. It was the weekend and NOTHING could be done until Monday. I had to take this dark apartment with outdated appliances, I was forced to be without hot water or electricity for the entire weekend. It was too late to reschedule the movers, OMG, CAN YOU SAY NIGHTMARE?!! The story doesn't end there... I lived there for 2 years, paid my rent EARLY every month, never had any complaints, drama or damages... however I endured the noisiest neighbors ever...loud music, fights, constant door slamming, door pounding, multiple house guests daily, loitering in front of my door, roach infestation, numerous water leaks from the ceiling, the community was never gated, pool was always closed, management was unresponsive and never available, and when there actually was someone in the office, they were "new" and had no idea what they were doing. Trying to move out was even a nightmare! When I inquired about the process I was told by some new person in the office (that quit after a week) ...that I would receive a lease renewal offer letter at least 2 months before the end of my lease (which would give me enough time to decline and give sufficient notice of my intent to vacate).... Seems reasonable right? Well, I never received the letter. When I went again to inquire, yet ANOTHER NEW person said that I had to recertify for the apartment if I wanted to stay, and that my time for giving notice had already passed. So now I had no option but to find an apartment immediately before the end of my lease! I am not a person that complains, I literally would rather avoid altercations and confrontations when I can just breathe, assess and adapt..(my own personal philosophy) .... BUT THIS WAS RIDICULOUS! I FINALLY MOVED OUT, BEFORE THE END OF MY LEASE, ..... I left the apartment sparkling clean and in MOVE IN CONDITION when I moved out in Dec 2020. Fast forward to June 2021, I get a letter saying that I OWE THEM MONEY from a third party collection agency! So now my excellent credit is in jeopardy?!! THIS IS NOT OVER, EVERYONE HAS THEIR LIMITS AND THEY HAVE JUST SURPASSED MINE! BEWARE DEALING WITH THESE UNPROFESSIONAL AND HIGHLY DISORGANIZED PEOPLE!