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          Find a Location

          Crown Nissan has 2 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Please enter a valid location.

            • Crown Nissan

              5151 34th St N Saint Petersburg, FL 33714-2432

            • Crown Nissan

              PO Box 11509 Saint Petersburg, FL 33733-1509

            Business ProfileCrown Nissan

            New Car Dealers
            Multi Location Business

            Contact Information

            5151 34th St N

            Saint Petersburg, FL 33714-2432

            Get Directions
            Visit Website
            (866) 239-1758

            Customer Reviews

            1/5

            Average of 1 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            6 complaints closed in last 3 years

            1 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            A+

            This business is not BBB Accredited

            Search for Accredited
            Businesses in this category

            Years in Business: 50

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Related Categories

            Overview

            When you visit Crown Nissan, you'll find great deals on an incredible selection of new and pre-owned Nissan vehicles available in the St. Petersburg, Florida, area. A part of the Crown Automotive Group, a family-owned dealership group with locations in Florida, Tennessee and Ohio, Crown Nissan is committed to providing the utmost in customer service.

            Products & Services

            This company offers sales & service of new & used cars.

            Business Details

            This is a multi-location business.

            Find a Location

            Crown Nissan has 2 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Please enter a valid location.

              • Crown Nissan

                5151 34th St N Saint Petersburg, FL 33714-2432

              • Crown Nissan

                PO Box 11509 Saint Petersburg, FL 33733-1509

              Location of This Business
              5151 34th St N, Saint Petersburg, FL 33714-2432
              BBB File Opened:
              5/15/1975
              Years in Business:
              50
              Business Started:
              1/1/1974
              Licensing Information:
              This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
              BBB records show a license number of VF-1002049-1 for this business, issued by Department of Motor Vehicles-Tallahassee

              These agencies may include:

              Department of Motor Vehicles-Tallahassee

              2900 Apalachee Pkwy # B441

              Tallahassee FL 32399

              (850) 617-2000

              BBB records show a license number of MV3761 for this business, issued by Florida Department of Agriculture & Consumer Services

              These agencies may include:

              Florida Department of Agriculture & Consumer Services

              2005 Apalachee Pkwy

              Tallahassee FL 32399

              (800) 435-7352

              https://www.fdacs.gov

              Business Management
              • Mr. Terry Hawkins, Treasurer
              • Mr. Steve Swope, General Manager
              • Mr. James "Jim" Myers, President/COO
              • Mr. David Fetkenher, CFO
              • Mr. Joseph Lamphier, Vice President
              • Mr. Dwayne Hawkins, President/Founder
              Contact Information

              Principal

              • Mr. Steve Swope, General Manager

              Customer Contact

              • Mr. Terry Hawkins, Treasurer
              • Mr. Steve Swope, General Manager
              • Mr. James "Jim" Myers, President/COO
              • Mr. David Fetkenher, CFO
              • Mr. Joseph Lamphier, Vice President
              • Mr. Dwayne Hawkins, President/Founder
              Additional Contact Information

              Fax Numbers

              • (727) 329-1703
                Primary Fax
              • (727) 526-6393
                Other Fax

              Phone Numbers

              Read More Business Details and See Alerts

              Industry Tip

              BBB Tip: Buying a new car

              Customer Complaints

              6 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              11/21/2023

              Complaint Type:
              Service or Repair Issues
              Status:
              Resolved
              On Oct. 21, 2023 I purchased a 2020 Acura TLX from Crown Nissan, I was told I had 5 days or 500 miles to change my mind on the purchase, so I had to be sure that day if I wanted the vehicle. ********************* was the salesman that I dealt with that day. The day I test drove the vehicle and after test driving I was checking the vehicle out and noticed damage to the area (grill) around the emblem on the front of the car and was assured by **** that would be taken care of. On or about Oct. 23, **** texted me and told me and told me they were ordering the supplies for the grill on the car to be fixed. That is the only thing that was ever said about the grill and still to this day I have heard nothing. I was given 5 days to decide if I wanted to keep the car and I think 30 days has been ample enough time to fulfill a promise made in a contract to sale a car.
              Read More
              Read 5 More Complaints

              Customer Reviews

              1 Customer Reviews

              What do you think? Share your review.

              How BBB Processes Complaints and Reviews

              Start a Review

              Most Recent Customer Review

              Sarai S

              03/12/2022

              Took my vehicle in for a recall. I have a regular and trusted mechanic who actually had JUST had the car in that week for regular maintenance. I was having NO ISSUES OR TROUBLES WITH THE CAR AT ALL...as I have it serviced REGULARLY. I simply came to the dealership so they could address the recall issue. They do a "complimentary" inspection...I go to pick-up my vehicle and they give me a quote for over $1,000 of work they say the car needs. LIES. It is evident they don't know the history of my vehicle and they assumed I was an some kind of idiot and I'd go...."oh wow, ok...here is $1,000...sure, of course." My father is also a mechanic who had just been in the car with me the day before...and seemed very surprised by Crown Nissan's claims. Alarmed I took my vehicle immediately back to my trusted service repair shop, with the information Crown Nissan had given me. Firstly, since I had JUST had the car in, they were very surprised they would have missed such a repair need, as was I. They investigated and low and behold, NO EVIDENCE of such needed repairs. BEWARE! GET A 2ND OPINION...THIS PLACE IS SCAMMING PEOPLE.

              Crown Nissan Response

              03/17/2022

              After reviewing this claim with our staff and the Nissan Certified technician that worked on this vehicle, it was noted upon driving the vehicle that the front breaks were grabbing. Upon further inspection, the front break calipers were showing excessive rust and it was recommended that they be replaced. Also during the Multi-Point Inspection it was noted that the rear shocks were seeping and it was also recommended for replacement as the vehicle has over 75,000 miles. Also it was noted that the key fob battery was low and needed replacement. The repairs were quoted with aftermarket parts in order to reduce the cost to the customer. As a Certified Nissan repair facility, it is always important that we thoroughly inspect and recommend any further repairs that warranted. These recommendations were given to this customer and they declined the work which is their prerogative. We are confident in our technicians findings and consider this matter closed.

              Crown Nissan

              Customer Response

              03/19/2022

              I viewed the the shocks with my own eyes...NO LEEKING OR MOISTURE WHATSOEVER. Also, as somebody who drives the car daily...there is no "BREAK GRABBING." Our mechanic, whom we trust and is well trusted here in the community looked at this same vehicle the weekend prior...detecting none of these issues and then we returned the vehicle to them 2 days after our visit to this dealership and no issues. The break pads will be due soon, but are still a safe thickness. Again, a warning to anybody going into this dealership...get a 2nd opinion. Dealerships have a reputation of doing work that is not necessary and simply making recommendations based on how many miles the car is at rather than actually what the car needs. I am sure the dealership is very confident that their technicians bring in a lot of work that pays the bills there. If you do your research...dealerships make a large amount of money off of the service end of their business...it's not just the car sales that do this.

              Crown Nissan Response

              03/29/2022

              As a Certified Nissan Service Facility, we perform a Multi Point Inspection on every vehicle in our shop and recommend repairs and maintenance accordingly. When recommending these repairs, it's always the customer's decision to do the repairs, decline the repairs or take it to another facility. We stand by our Certified Nissan Technician and the recommendations made for this vehicle. Again, we consider this matter closed. Crown Nissan

              Local BBB

              BBB of West Florida

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