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Find a Location

Dentists Of Port Charlotte, PA has 1 locations, listed below.

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    Business ProfileforDentists Of Port Charlotte, PA

    Dentist

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    4 complaints closed in last 3 years

    3 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    1720 Tamiami Trl STE 102, Port Charlotte, FL 33948-1121
    BBB File Opened:
    2/10/2021
    Business Incorporated:
    8/12/2019
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    BBB records show a license number of DN24980 for this business, issued by Florida Department of Health

    These agencies may include:

    Florida Department of Health

    4052 Bald Cypress Way

    Tallahassee FL 32399

    (850) 488-0595

    https://www.doh.state.fl.us.

    Type of Entity:
    Corporation
    Business Management
    • Minh Pham, President
    • Ms. Carolyn Ghazal, Secretary
    • Ms. Katie McCann Lee, CFO
    Contact Information

    Principal

    • Ms. Annette Young, Office Manager

    Customer Contact

    • Minh Pham, President
    • Ms. Carolyn Ghazal, Secretary
    • Ms. Katie McCann Lee, CFO
    • Dr. Diana Shima DDS, Member
    • Ms. Annette Young, Office Manager

    Customer Complaints

    4 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    05/01/2024

    Complaint Type:
    Customer Service Issues
    Status:
    Answered
    In my almost 50 years of being an adult, I have never had so many problems with a professional office. I first went there because I had a horrendous tooth ache. Before I saw the dentist, I filled out their form and as I always did, carefully listed drugs I was allergic to. When I saw the dentist, she said I had an infection and that she would prescribe an antibiotic. When I got to the pharmacy, the pharmacist said the antibiotic I was prescribed was too close to an antibiotic I was allergic to. Dentists of Port Charlotte advertises itself as being available on extended hours, so I called them from the pharmacy. I got the answering service and was told someone would call me within a half hour. The half hour came and went, so I called again and was told again someone would call me within a half hour. That half hour came and went, I called. Another half hour came and went and the answering service called but they knew nothing, so I went home. The next day, the dentist finally called and said she had prescribed another antibiotic. I went to the pharmacy and discovered the prescription was for an antibiotic used only for Gastro-Intestinal infections. I called the dentist and she assured me it would work for teeth. I took it for 3 weeks and it did nothing to fight the infection in my mouth. I saw the dentist and she said she didn't know what antibiotic to prescribe. I said I would talk to the pharmacist who easily found an antibiotic I could take and which worked. Ultimately, Dentists of Port Charlotte removed the infected tooth and I decided to have an implant to replace the tooth. I was told the implant would cost $2,481.50, was given a copy of a document outlining what the costs were and was scheduled for a pre-op. I showed up early for the pre-op appointment scheduled for 8:00 am but at 9:30, I had still not seen a dentist and had to leave for another appointment. Before I left, however, I was told the implant would now cost $3,600. At that point, I gave up on having them do the implant, but I still had an appointment for a regular dental visit and cleaning which was scheduled for today, April 29th. Last week, I received a text from the Dentists of Port Charlotte reminding me of this appointment. The link in the text didn't work, so I called and left a voice mail confirming the appointment. But, when I showed up for the appointment, I was told I was not on the schedule. I showed the receptionist the text they had sent me, she said she was sorry but I could not be seen then. She did make me an appointment for the next day, April 30th. But, in less than an hour she called me back and cancelled the appointment, because she said since I hadn't had a regular dental appointment at their office the appointment she had made wasn't long enough. Unbelievable.
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