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Find a Location

A-1 Transmission Auto Repair has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    Business ProfileforA-1 Transmission Auto Repair

    Transmission

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 3 Customer Reviews

    Customer Complaints

    5 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    1900 N East Ave, Panama City, FL 32405-6214
    BBB File Opened:
    7/8/1991
    Years in Business:
    70
    Business Started:
    1/1/1954
    Business Started Locally:
    1/1/1954
    Date of New Ownership:
    2/2/1999
    Business Incorporated:
    12/15/2000
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    BBB records show a license number of MV36875 for this business, issued by Consumer Services/Dept of Agri (TAL)

    These agencies may include:

    Consumer Services/Dept of Agri (TAL)

    Mayo Building, Room 110

    Tallahassee FL 32399

    (800) 435-7352

    https://www.fdacs.gov/ConsumerServices

    Type of Entity:
    Corporation
    Alternate Business Name
    • A-1 Transmission & Auto Air, Inc.
    Business Management
    • Mr. Jeffrey Martin, President
    Contact Information

    Principal

    • Mr. Jeffrey Martin, President

    Customer Contact

    • Mr. Jeffrey Martin, President
    • Mr. Jeff Appel, Vice President
    Additional Contact Information

    Fax Numbers

    • (850) 769-5468
      Primary Fax

    Customer Complaints

    5 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    05/09/2023

    Complaint Type:
    Product Issues
    Status:
    Answered
    I took my car to get looked at my back brakes were squealing. They held my car hostage said my front end was in need of repair it was a danger to other drivers and it would be 1000 went to pick up my car they ran it out of gas and it wouldn’t start they said they didn’t test drive it but my gas light wasn’t even on when I dropped the car off 2 days prior so I go to pay for the car and they added a 6% charge they never told me about nor have posted when using a card and charged me 1073 and when I finally got gas drove away and they didn’t even fix the noise or brakes on the rear of my rear wheel drive car that had brake and hydraulic fluid leaking which was the safety issue and the repairs I wanted told me to bring it back up there and they would look at it again and I was scared they would do it again so I went somewhere else to get the problem fixed this company should not be in business he is a crook and will hold your car hostage and idk how to even go about getting my money back if it’s even possible
    Read More

    Customer Reviews

    3 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Latrice G

    1 star

    05/22/2023

    ON MAY 22 2023 I went to A1 transmission for a humming sound coming from my car when it accelerated. I left my car there Jeff called me back and quoted me $669 and I agreed to pay him $450 on card and the rest in cash he agreed. I told him to go ahead and fix the problem. He called back stating he needed $270 more because the problem wasn't fixed. And he needed to change the wheel bearing on the right side now . I came up there in lightening speed to check on my vehicle. The car was still humming...NOT FIXED!! Then when I didn't agree to pay for the extra charges I would just take my car elsewhere he said he doesn't take card pointing to a sign on the wall. cash only $700 out the door is what he said.He lied directly to my face and not only did he not fix my car after a yelling match because by this point I'm pissed he called the police and I had to leave my vehicle at the shop. I was informed that I only needed a wheel Bearing to stop the noise and he wants me buy a new hub , break pads , new rotors and the car is still humming.Jeff is a snake this business needs to be closed.How many people does it take to complain about his price gouging and unprofessionalism before someone does something about it. Check the reviews im not the only one.

    Local BBB

    BBB of Northwest Florida

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