Business ProfileforOrlando Volkswagen South

Account under ********************* and *************************.Took our daughter 2014 jetta for inspection of oil leak yesterday Monday 930 am appointment. Informed of $250 inspection fee and agreed. If we did the job we wouldn't be charge for this.Report came back with 3 issues and one being breaks needed to be replaced. Not related to my request but we decided to go ahead and get it fixed first due to cost of the other 2 repairs. Those we would do it at later times. We agreed to amount of service to be paid in writing and later was charged the $250 inspection fee. When called to inquire why service was $250 more than what we agreed to pay in writing was told the break work was not related to my inspection report. Nowhere did ******* informed us of this. Not in writing, not by phone. So best next time I say inspect my vehicle so all is included on inspection fee. Think about the logic? We are asking for the credit card used to be refunded the $250. My dsughter went to pick up car and was naive about charges. I wouldn't have paid it but I was not there.Keep in mind, we have 2 other vehicles that we service there. 3 vehicles I have purchased there in the past. 1 vehicle purchased from another volks dealer and took it there and gave you guys the account. So you can see our loyalty ***** used to be our sales rep for many years and did awesome. Never an issue but new staff needs training. To summarize, I am asking for refund of $250, otherwise, we probably will take the 3 vehicles to another dealer for services, and will never buy again from you. It was a sleek, deceitful way to do business and not appreciated. All would have been avoided if rep would bring up point that we would still be charged inspection fee due to service done not related to my original request but offered by the dealer.