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          Embassy Suites By Hilton Orlando Lake Buena Vista Resort has 1 locations, listed below.

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            Business ProfileEmbassy Suites By Hilton Orlando Lake Buena Vista Resort

            Hotels

            Contact Information

            8100 Lake St

            Orlando, FL 32836-6401

            Get Directions
            Visit Website
            (407) 239-1144

            Customer Reviews

            This business has 0 reviews

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            Customer Complaints

            4 complaints closed in last 3 years

            0 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            A
            This business is not BBB Accredited
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            Businesses in this category

            Years in Business: 19

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

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            Business Details

            Location of This Business
            8100 Lake St, Orlando, FL 32836-6401
            BBB File Opened:
            10/1/2004
            Years in Business:
            19
            Business Started:
            10/1/2004
            Alternate Business Name
            • Embassy Suites Hotel
            Additional Contact Information

            Fax Numbers

            • (407) 239-1708
              Primary Fax
            Read More Business Details and See Alerts

            Industry Tip

            BBB Tip: Traveling soon? Be careful when booking a hotel room

            Customer Complaints

            4 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            10/22/2022

            Complaint Type:
            Service or Repair Issues
            Status:
            Answered
            On Oct-20-2022, I made a reservation in this hotel through *********** this weekend; preparing for my trip, I found in *************** and confirmed on the Hilton website that they offered to match any price in the same condition that I found in my reservation. In that Ad, they didn't mention that it's only on their website reservation. I called Hilton to try to honor the offer and they said that they couldn't do it because I made my reservation on a third-party website and also because my reservation is not refundable. I think that they hid behind of *********** to avoid honer the offer that they publicity on ************ and their website, based in the fact that I have a nonrefundable reservation and they have my money secure. For my this is a false advertising and they only honored when have a chance to lose the customer. I only looking for make my money value and see if they can accomplish with they public offers. I'll appreciate all your help and support in the correct resolution of this matter.
            Read More
            Read 3 More Complaints

            Customer Reviews

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            Local BBB

            BBB Serving Central Florida

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