Business ProfileforBrennan Bodyworks Inc.
At-a-glance
Related Categories
Business Details
- Location of This Business
- 4198 Mercy Industrial Ct, Orlando, FL 32808
- BBB File Opened:
- 10/1/2004
- Years in Business:
- 45
- Business Started:
- 3/26/1979
- Business Incorporated:
- 11/8/1978
- Licensing Information:
- This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
- Type of Entity:
- Corporation
- Contact Information
Principal
- Dan Brennan
Customer Contact
- Dan Brennan
Customer Complaints
0 Customer Complaints
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1 Customer Reviews
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Most Recent Customer Review
Anika H
09/07/2022
I initially made an appointment with Andrew ****** in May, and he was the one that took pics and discussed everything with the insurance company and me. Andrew told me he could not do the repairs until August 8th, which we agreed. On the day of my appointment, I was told David would be working on my Jeep and not Andrew, with no explanation.
Brennan Bodywork had my Jeep for almost a month, which they did additional repairs and was paid for it by the insurance company.
David called me on Friday (9/2) at 12:15 pm and said my Jeep was ready. I arrived at the shop, and my Jeep was still not prepared; the work that they got paid extra to do was not done because there were scratches still on the mirror, and there was a piece still missing from the Jeep. In addition to my Jeep not being ready, Nicole, the receptionist, kept asking me for the remaining total for my Jeep and did not let me or the auto technician inspect or discuss any details about the repair, which I had to insist on an inspection. After the inspection that's when I noticed that the repairs were still not done.
Nicole the receptionist Insisted to David and asked if he's sure about not getting more money from the insurance company. Once again this is for repairs that were already paid for by the insurance company. I felt very disrespected in that moment that Nicole turned and asked David the body technician in front of me if he is sure about not charging more to fix the vehicle as if I was not standing there. I should not have to go through this with a place of business.
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