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Find a Location

New Horizons Service Dogs, Inc. has 1 locations, listed below.

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    Business ProfileforNew Horizons Service Dogs, Inc.

    Non-Profit Organizations

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    This business has 0 complaints

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Related Categories

    Business Details

    Location of This Business
    1590 Laurel Park Court, Orange City, FL 32763
    BBB File Opened:
    8/10/2010
    Years in Business:
    29
    Business Started:
    4/30/1995
    Business Incorporated:
    4/17/1995
    Type of Entity:
    Corporation
    Business Management
    • Jennifer Abbott, Operations Manager
    Contact Information

    Principal

    • Jennifer Abbott, Operations Manager

    Customer Contact

    • Jennifer Abbott, Operations Manager
    • Janet Severt, Executive Director
    Additional Contact Information

    Fax Numbers

    • (386) 456-0409
      Primary Fax

    Email Addresses

    Customer Complaints

    0 Customer Complaints

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    Customer Reviews

    1 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Dean A

    1 star

    05/26/2022

    Very poor managed organization. They seem only interested in making money for their leader that has an untrained Service Dog that has ****** one of my cats during a home visit by their leader. I would never allow any Dog on my property that would **** or even chase my cats.

    New Horizons Service Dogs, Inc. Response

    06/02/2022

    "New Horizons believes our clients, applicants, and volunteers deserve the utmost respect and care, and we strive to continue that quality of care. For this reason, we are meticulous about the training we provide and the applicants we accept, as we are not willing to sacrifice quality for quantity. This client has recently been denied a successor dog as he has not complied with our recertification requirements. Although we have no record of the event he is speaking of, we are sorry that this is his recollection. As a nonprofit 501c3, we are eternally grateful for the generosity of others that allows us to continue our mission to help people with disabilities find independence through quality trained service dogs. Our executive director works tirelessly to uphold the standards of Service Dogs in our organization without a paycheck from the organization. Our audited financial statements can verify these facts. We are disheartened that this gentleman has chosen to slander our Accredited Organization as a response to our ongoing commitment to our standards. Please contact us directly with any questions or concerns about this situation."

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