Business ProfileforPhillips Chrysler Jeep Inc

The dealer serviced our car and "changed" parts that did not resolve the issue. I have had to put the car in another dealer in ******* and they have changed THE SAME SET of parts (spark plugs) so i paid twice for parts and service they said they changed. plus other parts and work they did not complete. The Reason for this complain - it is now April and the issue is BACK. 6000 dollars, car rental, hassles, headaches and the worse part - the Issue is known by JEEP DEALER SERVICES - it is affecting MULTIPLEOWNERS and there are plenty information about the repair online. plenty information about the same turnaround i am here reporting as well - owners leaving with the car "fixed" only to find out the issue is NOT FIXED.I would like the dealer to issue a full refund for my money since that did not solve the issue and the worse - SOME OF THE PARTS THEY SAID THEY REPLACED were replaced AGAIN in February here in another dealer... No spark plug last only 2 months.I only want my full refund and another 1500 to cover expenses I had to pay for my hotel and car rentals heading there to pick up the vehicle they claimed it was fixed and it is not. I will seek the additional refund and work to complete this repair properly here in ********thank you.documents available upon request.research online about how to FIX the issue not fixed - available also upon request.