Business ProfileforB Squared Advertising Inc

On 10/15/23, *********** ("SS") contracted B-Squared ("B2Ads) to build a website for $7,700.00 plus $1,000.00/month fees to have bi-weekly meetings. The first meeting was on 10/13/23, when SS paid the 50% deposit plus $500 service fees, totaling $4,350.00.We scheduled a second meeting on 10/30/23 to go over the work progress related to our site map. At that time, she requested an additional $1,000.00 service fee, which was paid. By our surprise, the person responsible for the site map, ***********************, was not present because of his wedding anniversary. ***** and ****** presented us with a preliminary site map with unrelated keywords and descriptions. Unfortunately, that meeting was not productive and made us uncomfortable with their ability to deliver what was contracted for. On Nov 1st, ***** sent a preliminary site map, missing some of the corrections pointed out in the last meeting, I then replied with questions regarding the keywords and requested the next meeting. On Nov 2nd, ***** replied about the meeting only. That same day I did some research and decided to implement my ideas and concerns to the proposed site map, and once more, asked specific questions about some inconsistencies and unrelated keywords presented in their preliminary site map. I also had questions about color match in a separate email sent on Nov 1st.Since I had not received a reply from my emails for almost a week, I decided to cancel the services on Nov 6th. In that email, I asked ***** about the deposits and finances. Surprisingly, she replied to that email in 4 minutes, stating that her bookkeeper would return to work the following week, and she would find out about any money owed to HER firm. I thought she meant "our" firm, since they had barely done any work. Since I didn't hear back from her, on Nov 16th I sent her an email about the funds, in which she replied "There are no additional monies owed to B2 at this time". That was a waste of time, and she is trying to keep the funds.