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Find a Location

Amerijet Holdings, Inc. has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    Business ProfileforAmerijet Holdings, Inc.

    Air Cargo
    The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 3 Customer Reviews

    Customer Complaints

    5 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Headquarters
    4500 NW 36 St, Miami, FL 33166-6121
    BBB File Opened:
    10/13/2000
    Years in Business:
    14
    Business Started:
    11/17/2009
    Business Incorporated:
    12/5/1974
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Type of Entity:
    Corporation
    Alternate Business Name
    • Torgpost.com
    • Torgpost
    • Amerijet
    • Torgpost Express
    Business Management
    • Mr. Joseph Mozzali, CFO
    • Mr. Eric Wilson, Chief Commercial Officer
    Additional Contact Information

    Fax Numbers

    • (305) 423-3345
      Primary Fax

    Phone Numbers

    Email Addresses

    Customer Complaints

    5 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    01/11/2023

    Complaint Type:
    Delivery Issues
    Status:
    Answered
    I made a booking with Amerijet International to have a sewing machine shipped to ******** at the end of August 2022. In the first week of September when I made an inquiry on my shipment I was told that it was never received in ******* which is a hub for the transport of the item to ********. The item was either loss or stolen from the Drop Station. I filed a claim with Amerijet International in ***** and they said to me it was not there issue as it was never delivered to them. I had to speak with the shipping or truck company. I had no agreement with this trucking company but yet they sent me a cheque for 50 dollars to cover the cost of my ****** loss. The final outcome on this matter by Amerijet International is that based on ** Federal Laws and a shipment contract as on the back of an airway bill that without cargo insurance ***** is all I will get based on weight. This whole process has been a scam and as their limited liability memo states I believe that my item went missing because of gross negligence and I should get back my money. The sad thing is that each time you try to reach someone in claims or send emails you get back no response. I need them to pay me or find my item. They have procedures for tracking shipments and I have not seen any proof that this was done.
    Read More

    Customer Reviews

    3 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Candace M

    1 star

    12/08/2023

    Terrible customer service. Their communication is horrible . I sent a package by air on November 7th and it didnt arrive at its destination until November 21st. The arrival date was November 13th. The worst part was trying to get information about my package, it seemed to have been misplaced for a while and the JFK location supervisor was not very helpful. I was back and forth for days trying to figure out where my package was. The agents at the intended destination said it was at JFk Location, JFk Location said it should be at ***** location and ***** location said it at JFK location. Whats even worse, after the package was received, I contacted customer service to get the managers information in order for me to file a complaint, it has been two weeks and no one responded to me. An email was sent twice via the companys customer help chat and no one responded. There are a lot more I have to complain about but its way too much to put in this review.They were not transparent and showed no regards for the days I wasted trying to retrieve my package which I paid for. Terrible customer service

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