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  E2 Squared Development Corp.

  7040 Semminole Pratt Whitney Rd. Suite 25 # 118 Loxahatchee, FL 33470

• 

  E2 Squared Development Corp.

  17566 62ND ROAD NORTH Loxahatchee, FL 33470

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

• Initial Complaint

  Date:05/15/2024

  Type:Order Issues
  Status:

  AnsweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  We hired a General Contractor in April 2021 to build an addition to our home in ****************. We have the house at least to a livable space. Things have taken longer than we anticipated, as we hit a major roadblock in construction when our contractor became insolvent. Our reasons for termination were failure to resolve the first lien from the plumber, our concern for the General Contractor's mismanagement of our funds which would have certainly led to his inability to complete the project within the boundaries of the contracted price we had agreed on, and his lack of concern for identifying the correct path forward when a significant structural issue had occurred.Buildzoom helped us locate this contractor and compare bids from other contractors. We paid for their **************** They worked with us, the general contractor and the project manager to get our all-inclusive project plan in place. We eventually terminated our contract with E2 Squared Development Corp. nearly a year after first meeting this contractor.We agreed to the terms of the construction contract that we signed with this contractor because we were promised all of the upgrades and a turn key addition to our home for a price that was within our means. We gave over half of the contracted price, $59,000 of the total $116,000, before he even broke ground on this all-inclusive project. Buildzoom and the contractor assured us that this large amount upfront was for acquiring supplies and subs to lock in prices and avoid project slowdowns due to supply issues. We soon found out that we would have to wait for supplies for a long time and that our money was not used to lock in several key subcontractors/suppliers which resulted in us having paid our former GC for things we ended up having to do on our own later after we fired this company for the reasons described briefly above we have now spent over $200,000 to get us to our current stage, which is not complete as we expected it to be for $116,000.

  Customer Answer

  Date: 05/15/2024

  I have attached the receipts for the amount we paid to Buildzoom which we would like to have reimbursed in addition to the minimum $30,000 settlement we are requesting from ****************** and the removal of all liens from our property record.

  Customer Answer

  Date: 05/17/2024

  I have provided the three documents that are in the public record tarnishing our good name. 1. The expired Roto-rooter lien. 2. The Supermix Lien 3. Supermix satisfaction of lien paid by us due to the lack of response from ****************** and threats from Supermix that we would incur late fees, penalties and legal action if we did not pay this lien left by ******************.

  Customer Answer

  Date: 05/17/2024

  I have attached the signed contract dated April 16, 2021 which clearly states the following in relation to the liens I have provided: 12.4.3 The owner shall not have responsibility for payments to a subcontractor or supplier. We paid one and the other from Rotor-rooter is still outstanding on our record at the County *************** These are both clear violations of the terms of our contract and I want both resolved and removed from our public record!
  
  
  The other item I wanted to make clear was the lack of a defined Contractor's Construction Schedule as required by 8.2 Contractor' Construction Schedule The Contractor, promptly after being awarded the Contract, shall prepare and submit for the Owner's information a Contractor's construction schedule for the Work. 
  
  
  Early on we were promised a Construction Schedule which ****************** continued to state that he would get that to **. Buildzoom did let us know that this was a major issue that was grounds for termination of the contract as there were clauses in place that required Mr. Eximond to provide us with the schedule. We grew tired of asking. Later on we went back to ********* to discuss many issues with progress, and other issues, but we never really got anything that was complete from him many many months after the project had been going very very slowly. The document - 10 - Updated Invoicing *************************** - HOME ADDITION REMODEL- ************************************* (3rd Draw) Invoice Scope.pdf dated January 26, 2022 was included in our initial complaint and does show some attempt at a plan. This document made it clear that there was no way for ****************** to complete this project since the next draw for ***Roof Sheeting / Shell Completion: $28,500.50*** ( * Payment for Roof Sheeting / Shell Completion and had the following Scope Included: This Draw will Cover the Framing Contractor/ HVAC Mechanical/ Electrician/ Window and Doors/ as well as Kitchen Cabinets. We were told this draw would cover the Roto-rooter lien for $9,100 as well which would not leave much to cover all of these subcontractors and suppliers since we were also being told that Mr. ******* was unable to satisfy this lien with the $59,000 of our funds we had previously given him. 

  Customer Answer

  Date: 05/17/2024

  I provided the address for this contractor from their website when I submitted the original complaint. I wanted to make sure this complaint was delivered properly, so I am also adding the information from the **** site.

  EXIMOND, ***** JR (Primary Name)
  E2 SQUARED DEVELOPMENT CORP. (DBA Name)
  Main Address: *********************
  LOXAHATCHEE  Florida  33470
  County: **********
  
  License Information
  License Type: Certified General Contractor
  Rank: Cert General
  License Number: **********
  Status: Current,Active
  Licensure Date: 07/17/2018
  Expires: 08/31/2024

  Customer Answer

  Date: 05/20/2024

  We contacted Palm Beach County Consumer Affairs in May of 2023 to seek mediation for this situation. I have attached the Dispute information showing that ****************** failed to respond to their request for mediation. 

  Business Response

  Date: 06/04/2024

  The client was going through family situation witch they exposed to us while we were doing the project. Emotions ran high from the owners and we tried to accommodate all of their concerns to keep the project moving. The project never interrupted the interior of the home but the client figured they had a better fit with another option in contractors and released us from our duties in which left the responsibility of any and all existing vendors and contractors to the ownership and discretion on the homeowners to carry forward with.

  The *************** did provided a Signed and Noterized, Letter headed statement that which stated that they will complete the project to its final inspection. 

  Customer Answer

  Date: 06/13/2024

   
  Complaint: 21713248
  
  I am rejecting this response because: 

  We submitted this complaint to the Better Business Bureau as a final attempt at reconciliation with E2 Squared Development Corp., but we are not satisfied with the response to our request because we were promised reconciliation of our funds by ****************** at the time of termination, but have never been offered anything by this company to settle the remaining funds owed to **. We have previously attempted mediation with Palm Beach County Consumer Affairs, but we did not receive a response to this previous request. ******** attempted to help us resolve this situation and we have tried on our own as well with our own letter of termination requesting the appropriate reconciliation that we were offered at the time of termination. We even had an attorney request a full refund because we feel that this contractor mismanaged our funds and was unable to satisfy the terms of our contract, but the fact of the matter is, ****************** refuses to honor our requests for any reconciliation and this has caused us to report our situation to multiple government agencies to let them know how frustrated we are that we are the ones who had to suffer financially as a result of his mismanagement of our funds. We now have two liens on our property that were caused by Mr. ******** inability to pay for the services he contracted and we have had to correct many issues in construction caused by ******************, and his subcontractors, which has caused severe strain on our familys financial situation. The response from the business included the following: the client figured they had a better fit with another option in contractors and released us from our duties in which left the responsibility of any and all existing vendors and contractors to the ownership and discretion on the homeowners to carry forward with. We figured we had a better fit with another option in contractors because we had no choice but to terminate the agreement with E2 Squared Development Corp. as the owner, ******************, was telling us he had used all of our money ($59,000) before he could complete the shell and roof sheeting which was the milestone required for these funds and we had received a lien from his plumbing subcontractor as a result of his inability to pay for the services he contracted. The plumber did provide a Signed and Noterized, Letter headed statement that which stated that they will complete the project to its final inspection. But this was contingent upon ****************** satisfying the $9,100 lien Roto-Rooter had placed on our property due to Mr. ******** inability to pay this subcontractor for the contracted services.

  It is irresponsible for ****************** to try and blame our family situation for his mistakes and mismanagement of our funds and we take serious offense that he even brought this into this discussion in response to our request for a resolution to the fact that we paid him $59,000 to complete the shell - which he could not do. Emotions ran high because we had a lien on our property that ****************** refused to pay unless we gave him another deposit which was not warranted until the work we already had paid for was completed as described in the invoicing schedule. We demand a settlement of $30,000 or we will be taking this to the legal system for reconciliation. Consider this our final offer.
  
  
  
  Sincerely,
  
  ***************************

  Customer Answer

  Date: 06/19/2024

  *****,

  We expected you to complete this project on-time and on-budget. We work very hard and we value our money. We signed a contract with you to add on to our home and upgrade the existing. You promised to complete the job for the amount we agreed upon. You proved that you could not complete the terms of your agreement and this situation left us to pick up the pieces. That is wrong and we are letting you know that we deserve compensation for your mistakes. We have decided to offer you a final resolution which would be that you refund us $30,000 as a settlement of the commitment you made to me at ********** in ****************** where you had us meet to obtain a notary publics signature sealing your commitment to my family that you would satisfy the terms of our agreement. None of that ever happened because you spent all of the money we gave you without concern for my family.

  The One Star Review that I left on the Buildzoom Site still stands:
  By **************
  February 17, 2023
  Addition To Forever Home With Upgrades To Existing Portion
  I would not recommend this contractor to anyone. E2 mismanaged our funds and the entire project causing us a lot of unnecessary stress. I feel like the owner showed a complete lack of respect for my family by leaving us with liens on our property, not delivering on his promises to build an addition to our forever home to the standards of the Florida Building Code, and for his complete failure in managing our project.

  We should be demanding $100,000 (this would be a full refund - plus damages - which I will request our attorney to pursue if you fail to resolve this situation through the BBB - court costs and attorney fees can also get pretty expensive too), but the final demand of $30,000 seems fair to us at this point as we do understand that you did some work and spent some money on this project. We are willing to come to a reasonable settlement before taking this to trial and this is the amount we have determined to be a fair resolution. We hired you and your experienced project manager, *******, but he was no longer in the picture during our project and you were not experienced enough to complete this project as we agreed. Your piss-poor attitude as described by ****, the supervisor from Roto-rooter who I was working with when we fired you for mismanagement of our funds, led to the final destruction of our agreement because you showed us that you had no concern for our family and our financial situation - this led to us firing you due to the fact that you could not pay the subcontractor you had hired and you were asking for the next draw to resolve this situation before you could complete the shell and roof sheeting as required by your own invoicing plan.
  

  You became insolvent and could not satisfy the terms of our agreement, at this point the contract became null and void.

  This situation left us no choice but to fire you for mismanagement. You then left us an additional lien and returned supplies you bought for installation on our property. I have included the receipts for the total amount of the tile order, your purchase and return of a portion of this tile from ************ Flooring in ********** for your review because the entire reason why you told us, and Buildzoom, that you needed the huge deposits before any work was completed was to acquire supplies and hire subcontractors. We ended up having to buy all of the tile on our own from another supplier and had to hire all of the subs and purchase many supplies that you were supposed to use our money to acquire. We even found out later on that you didn't even pay for the subterranean termite treatments when we went back to them for the final pest control treatment (see attached invoices - which were apparently taken care of when asked by the pest control company to resolve them a few months ago after I requested the final service from the company and they contacted you for resolution).

  While you attached the receipts showing that you did pay for the permits and the roof trusses, we found that you failed to inspect those trusses upon delivery and they all had to be corrected by our replacement contractor. You had all of the ******* straps in the wrong locations which had to be removed and epoxied back into the block walls in the correct locations. The north wall had to be torn down and rebuilt because of your mistakes and then you left us a lien for the concrete you used to pour the walls. These are only a small portion of the construction mistakes that had to be corrected by another contractor after we fired you, all of which cost us a lot of money to correct. These will all be considered damages in the court case against you if you fail to resolve this through the BBB mediation process.

  Let's settle this with your payment of our final settlement offer of $30,000, so we can resolve this situation once and for all. We came to this format to try and resolve this through mediation because the very first step that will be required when we file our court case will be pre-trial mediation, so it seems to be in your best interest to cooperate at this point to avoid a judgment against you which will adversely affect your status with the licensing and regulatory agencies who allow you to continue to be licensed as a contractor in this area. 

  I have also attached a screenshot of your Buildzoom site showing that you have an Alert placed on your site to notify potential customers that you have an unpaid debt that you have failed to settle.

  ******************************************************************************************

  Sincerely,
  ***************************

  
  

  Customer Answer

  Date: 06/26/2024

  It has been about a week since I reached out through this format and wanted to provide one final attempt at reconciliation of this case. 
  
  We included three attachments in the original submission to the Better Business Bureau that show the original invoicing plan, a blank plan to use as a guide with the intent of building a more comprehensive plan that would include a construction schedule, as required by our contract with ******************, and the final plan that was sent to us in January 2022 (we started to plan this project in early ************************** April 2021). We were starting to experience slowdowns in progress as 2021 went on, so we returned to Buildzoom to help us seek a resolution. We were also made aware of the situation that was developing with the plumbing subcontractor as we received a Notice to Owner threatening a lien on our property which detailed that there were two attempts to make payment to them, both were returned due to insufficient funds in Mr. ******** **** account. Buildzoom did help us work together with ****************** to build a more comprehensive invoicing plan to show us in more detail the things that would be covered by our deposits, with the addition of an expected completion date for each phase (we were promised a construction schedule on multiple occasions during the planning phase of this project and also in the months after signing the contract, but we never received one until this incomplete updated invoicing schedule was finally provided many, many months later). We trusted that ****************** would provide us this plan, but that never occurred and Buildzoom made it clear that this was a valid reason to terminate the contract by itself. We worked to try and resolve the issues, but eventually ended up terminating the contract.
  
  This lack of a Contractors Construction Schedule is a violation of:
  
  Section 8.2 Contractors Construction Schedule
  
  The Contractor, promptly after being awarded the Contract, shall prepare and submit for the Owners information a Contractors construction schedule for the work.
  
  As you will see from the following information, the updated invoicing plan that was supposed to also suffice as a construction schedule was not complete and eventually we realized that this plan was not possible with the remaining funds as ****************** had proven that he did not have any of the money left from the two deposits as he bounced two checks to Roto-rooter which prompted them to eventually file the lien against our property for $9,100 (see attached Roto-rooter file)
  
  Section 12.4 Progress Payments
  
  12.4.1 After the Owner has issued a Certificate for Payment, the Owner shall make payment in the manner provided in the Contract Documents and Payment Schedule set forth above. 
  
  We made two payments for a total of $59,000 to ****************** as provided in the Payment Schedule.
  
  12.4.2 The Contractor shall promptly pay each subcontractor and supplier, upon receipt of payment from the Owner, and amount determined in accordance with the terms of applicable subcontractors and purchase orders. 
  
  12.4.3 The Owner shall not have responsibility for payments to a subcontractor or supplier.
  
  The situation with Roto-rooter violated these terms of the contract
  We then received another lien after termination from a supplier
  Neither of these two liens were resolved by the contractor
  
  The following information highlights the situation we were dealing with after firing ******************. We still had not received any notice that the Roto-rooter lien had been resolved, as promised by ******************. He gave us his word in-person that he would work to reconcile the balance we were owed by him and that the Roto-rooter lien was his problem and that he would resolve it, none of that ever happened. Not long after we also learned of the second lien from the concrete company and the tile return as shown in the previously submitted documents. I remember ****, the Roto-rooter supervisor coming to our home in December 2021 looking for ******************. They seemed to have a heated argument in my front yard and soon after we found out about these payment issues.
  
  We paid another General Contractor to tear down the broken wall, rebuild the wall again, install the trusses and roof sheeting and repair any issues that should have been addressed to get to the point of the next payment with E2 Squared Development Corp. after termination of the contract with E2 Squared. The two invoices from our new GC have been added and show these payments. 
  
  $11,929 repairs and new block wall, some structural framing required for truss installation, and repairs to correct issues caused by improper work by E2 Squared. (4-1-22)
  
  $14,892 Install Roof Trusses and Roof Sheeting labor materials. (4-18-22)
  ----------
  $26,821 paid to new GC to get to the next milestone on the invoicing plan provided by ******************.
  
  Plus the deposit for windows is over $30,000!
  
  We paid our replacement contractor to tear down the wall that ****************** poured cement in behind and caused it to have to be rebuilt. We had to replace the lintel above the doorway because it was cracked when this occurred and had to repair the wall behind that was a part of the existing structure. As I mentioned previously, the hurricane tie-downs had to be relocated to the correct position for the roof trusses to go in properly. These trusses had to be corrected as well because they werent inspected by ****************** to make sure they were correct. Our new GC did some framing and got us to the point of roof sheeting and shell completion.
  
  There were still issues that needed to be addressed like correcting the work his plumbing subcontractor did and adding in things like electrical conduits that should have been planned by ****************** when he poured the slab, but instead those all had to be done later and were additional unexpected expenses that we had to incur as a result of Mr. ******** mismanagement of our project.
  
  We also feel that ****************** should have made some deposits with the money we paid to him. We found out that Mr. ******** did not put down the deposit for the windows, which we feel should have been ordered with our initial deposits since they took 8-10 weeks to arrive and ****************** told us that he needed a large sum of money upfront to secure subcontractors and purchase supplies. The fact that we had to order the windows left us waiting around for a long time after we had already been waiting for a long while to see any significant progress on this project. 
  
  We had requested, as part of the contract, that ****************** would be using our door and window installer, because we wanted to support another small business by using a local contractor. We made it clear that we wanted this subcontractor to install the doors and windows because we have used them before and know that they always do a great job with many satisfied customers in our neighborhood, but we could see from the attached proposal that was from November 2021, that ****************** had them exclude installation. We have also provided the proposal we received from our door and window installer which included some other things that ****************** planned to do himself - this was provided to ****************** during the planning process - but our contract clearly included a clause to have the window subcontractor install and deliver, not just deliver, as was planned by ****************** to cut corners.
  
  The following term from the contract would have been in violation with Mr. ******** plan to install the doors and windows himself as we specifically asked to have our our Door and Window installer complete this portion of the project:
  
  DOOR AND WINDOW INSTALL SCOPE
  
  Per Homeowner request we will be using the door and window installer of their choosing. The proposal we provided to ****************** included installation from our door and window installer. 
  
  We feel that ****************** should have used the money we gave him to give a deposit to this window subcontractor, so when we consider this amount as shown on the proposal from our door and windows supplier and combine it with the two invoices from our new GC to get to the next milestone on the invoicing plan, we come to an amount that is close to $30,000. This is how we came to this settlement amount, although like we stated previously we have had to pay a huge amount more compared to what we expected to pay, partially because of increased costs due to inflation, but the main issue is that we gave $59,000 to ****************** yet he didn't do $59,000 worth of work and has refused to reconcile with us for the funds he owes us.
  
  We did eventually receive the final invoicing schedule with some updates to the things that were covered by each deposit and some rough estimate of the completion date added in nearly a year after we met ****************** and started planning all of this with Buildzoom's help, but what this final plan also allowed us to see was that there wasnt enough money left to complete the project. When we took into account the fact that we were being told that ****************** had bounced two checks to his plumbing subcontractor and the following assessment of the next and final phases of construction, we realized that there was no way for us to allow this contractor to continue to work on our property. 
  
  There was $60,300 remaining for us to pay for this all-inclusive project (as shown on Mr. ******** invoicing plans (both the original and updated), $3,300 was for the change order for a larger patio which was not even done correctly because ***** didn't order enough concrete to complete the wall fill, patio and also the job he had picked up at the neighbor's house down the street all at the same time (I have included photos of the two-shade poured patio with a huge crack in the middle, the wall as it was being torn down along with an email I sent to the **************** building official which described the problems that had occurred and some additional damage photos). This situation related to these construction defects was another major reason we terminated the contract as mentioned in our termination letter sent to ****************** through Certified Mail.
  
  ****************** still needed to pay for the following items, and more, so there was no way ****************** could have completed this project with the budget he had planned since he was clearly insolvent at this point. He failed to meet the obligations of his contract on so many levels, including the lack of a well defined construction schedule, as per the terms of the proposal. 
  
  $9,383 was the price for CMI Air Conditioning when we got the quote on our own. We did give this quote to ****************** early on in the proposal phase, but the reason why ****************** said he waited for a month after the permits were approved to start work in the first place was that he said was trying to get the **** contractor in place. He didn't lock any company in with a deposit and eventually said he was going to use our contractor, CMI. There is also a letter from CMI attached showing that because no deposit was made to contract them to do the job that there would be an increase in prices from the original proposal. We paid for **** and engineering in full after termination of our contract with ******************.
  
  $15,000 was the quote for electrical, we feel E2 should have paid an electrical contractor some percentage of the proposed work with our deposits. I contacted *************** who was listed on the permit, and they said that E2 never gave them any deposits. We paid for electrical in full using our new GCs electrician after firing ******************.
  
  With the help of our new contractor we were able to get to the next milestone for E2 which was the following:
  
   ***Roof Sheeting / Shell Completion: $28,500.50*** ( * Payment for Roof Sheeting / Shell Completion. ) ( *Due on Completion.  - Please note that we had no completion date added which made this new schedule incomplete and still in violation of the terms of the contract)
  
  Scope Included: This Draw will Cover the Framing Contractor/ **** Mechanical/ Electrician/ Window and Doors/ as well as Kitchen Cabinets. Estimated Due Date: TBD upon Village of **************** completion of Revision.
  
  This is a list of the things that should have been paid using the next draw (or at least a large percentage of some of these amounts to the subcontractors since some of them should have already had deposits placed with the first two draws we gave E2 - we know that didn't happen as we had to put most of these deposits down and pay for most of these things in full after we fired ******************)
  
  - **** Mechanical - $10,643
  - Electrician  - $15,000 (****************** should have paid a deposit and locked in the price) (Our new contractor had to cut a conduit in the slab for the kitchen island and floor outlet which should have been done before the slab was poured by E2 in combination with his electrician which cost us extra to repair)
  - Windows and Doors - $10,442 (with moving existing slider and cutting out window in existing bedroom as per plans)
  - ********************* - $36,403 (plus tax, handles, installation and backsplash which were not included in this price)
  - Roto-Rooter Lien - $9,100 (****************** claimed he would be paying this lien with this next draw)
  ---------------------------------------------------------------------------------------------------------------------------
  These were the proposals from these subcontractors and suppliers with a total amount required of over $80,000. The next draw was $28,500 and the remaining payments to E2 Squared was $60,300 to get us to completion, so something didn't add up, especially because we were told that the first two deposits had already been spent and ****************** clearly showed that he could not pay the one subcontractor who did do work on our property and he was at this point asking for this next milestone payment prematurely if we wanted him to take care of the Roto-rooter lien and continue the project. ****************** promised us that he would resolve this lien at termination, as he said it was his problem, but that never occurred and we got another lien later on from another company which ****************** never resolved, or even responded to this other supplier who placed a lien on our property. 
  
  The final offer still stands. $30,000 is compensation to cover our costs to complete the project to the point of the next milestone payment trigger that ****************** could not get to due to his insolvency and mismanagement of this project.
  
  Sincerely,
  ***************************
  

  Customer Answer

  Date: 07/05/2024

  FINAL NOTICE FINAL SETTLEMENT OFFER $34,500

  *****,

  We put together the receipts and we are close to $100K over budget. We paid you $59,000 to do the job for $100K less - that didn't happen. Please find the last and final attempt at reconciliation through mediation below: 

  We have compiled the receipts and have a running total of $153,556.15 for labor, materials and services paid after we terminated the contract with E2 Squared Development Corp., which when we then include the $59,000 paid to ******************, and the concrete lien which we paid because ****************** was not responding to their request for payment, and Supermix was threatening legal action against us, we came up with a total construction cost for our project to be $215,537.80. This amount is $96,237.80 above the $119,300 as shown on Mr. ******** invoicing plan. Please find multiple invoices showing the items we completed after firing ****************** attached - including a permit file reprint invoice since we could not find the ************************* Department approved plans after we terminated our contract with ******************.

  E2 Squared Deposits Paid  $59,000.00
  
  Concrete Lien Paid by ******** Family  $ 2,981.65
  
  Total construction costs:   $215,537.80

  E2 Squared Contract Price (Including Patio Change Order despite the fact that patio was done incorrectly and looks terrible with a big crack and two different color concrete with insufficient drainage)   $119,300.00

  Difference (Potential Damages for Civil Case)  $  96,237.80 

  Please also keep in mind that there are still things that need to be completed that were included in the contract with ******************, but we have not completed these yet due to our huge difference in the budget as a result of Mr. ******** mismanagement of our project. These uncompleted items include full Mud Room Scope as described in the contract including new cabinets, quartz countertops, install and delivery of a new sink, closets, door from garage to mud room, door to main house from mud room. Laundry room upgrades. Crown Moulding Scope to include new addition and old living room space and hallway. Rain gutter installation and materials. 

  The total amount above does include some of the materials we purchased for painting, and other odds and ends, that we bought, or did, on our own, but does not include compensation for my time for priming and painting the entire new exterior addition section as well as some of the interior painting, and other small jobs, that I did myself to try and cut costs after we fired ******************. 
  When you consider all of these additional items, it will put our additional costs for this project at well over $100,000 above the $119,300 ****************** promised to do it for (with his patio change order added in). We will still need to correct the patio at some point, as well, because it looks terrible! 

  At this point ****************** has presented two invoices that he did pay for this project. We understand that ****************** did spend some of our money on this project, but the fact of the matter is, we had to correct so many things and pay so much more due to his mismanagement of this project. We brought this situation to the Better Business Bureau for a resolution through mediation and have previously offered a settlement of $30,000, but we still have not heard back from ****************** with his response, so the following describes our final offer with this final attempt to resolve this situation amicably. Our final offer is the same as we offered initially with our BBB complaint:

  1. A refund of at least $30,000 of our deposits

  2. A refund of Buildzooms fees

  3. A resolution to the Roto-rooter lien that restores our familys good name in the public record

  We paid $4,500 to Buildzoom to put all of this together which included a $500 incentive for choosing their contractor over the other two we also provided on our own. They provided us with multiple contractors to choose from and we picked E2 Squared as they told us we were getting one of our area's top contractors. ****************** failed to live up to the standards that Buildzoom promised us with their agreement. We feel this service was a complete waste of our hard-earned money and want a full refund of these funds, as well, so our final settlement offer is $34,500 to include the Buildzoom fee as well. The Roto-rooter lien still is unresolved on our public record, as ****************** failed to resolve this situation, as promised, and required by his own contract. We feel ****************** needs to resolve this situation as he still has an unpaid debt he owes to his subcontractor which he promised us he would resolve.

  We have included a copy of the complaint document sent to the ****************** of ******** and Professional Regulations which shows multiple photos and a timeline of the project with details for most of the things that have been described in this BBB complaint as we saw things shortly after terminating the contract in 2022 with E2 Squared Development Corp. We learned about more things later that year, like the tile return and concrete lien, but never heard back from ****************** about our deposit reconciliation, the first lien, or second lien.

  We will give ****************** 10 calendar days to respond to our final offer of settlement for the amount of $34,500 and a resolution to the Roto-rooter situation. If ****************** fails to respond, we will consider this BBB case closed without resolution, at that point. After this time period of 10 days has elapsed, our final settlement offer will be rescinded and the wheels of justice will be put in motion for a civil resolution through our county court system.

  Sincerely,

  ***************************
  

  Customer Answer

  Date: 07/09/2024

  UPDATE ROTO-ROOTER LIEN STATUS

  We have been in contact with Roto-rooter to seek a resolution to their lien for $9,100 on file at the ***************** Clerk of Courts. We reached out to them directly recently to see if we could resolve this situation on our own because, like the Supermix lien, ****************** has not resolved this situation as required by our contract - and in the case of Roto-rooter, Mr. ******** promise to us that it was his responsibility.  This lien expired a while ago and we asked them to remove it from our permanent record. We received notice from them yesterday that they had filed a Release of Lien with the County Clerk which closes out our responsibility for this unpaid debt. Please find the unofficial copy as found in the public record. 

  We still dont know the exact details of what happened between ****************** and the plumbing subcontractor, but at this point, our liability for this unpaid debt has been removed from the public record.
  

  
  

  Customer Answer

  Date: 07/11/2024

  I have added additional information to this complaint and provided proof of resolution of only one of my three demands for resolution, which was the release of lien from the plumbing subcontractor which I was able to close out on my own with this subcontractor. Our request for reconciliation of our deposits for a refund of at least $30,000 and Buildzoom's fees have not been resolved at this time. I do not consider this case to be closed until the contractor had ample time to review and respond to these additional submissions.