Business ProfileforSpine Institue of Central Florida

I currently have 2 retroactive reimbursement cases I am handling with my insurer. The Provider refused to provide itemized receipts for monies I paid for treatment which occurred on 1/13/23 so that I can seek authorization through my health insurance. I requested copies of the 1/13/23 receipt, they promised to provide same the very same day. However, said receipt was not made available that day. My representative arrived, in person, the following day and requested the receipt again and was made to wait over an hour for something that was supposed to have received yesterday. I finally received a receipt in addition to an unprofessional and passive aggressive letter from the provider informing me I had waived my rights to seek authorization through him for a portion of my 1/26/23 date of service charges. However, that was not the issue, I am aware I consensually waived my rights for him to seek that reimbursement and never requested he do so. Because my carrier is more difficult than most, my legal representative is handling that process for me instead through a retroactive reimbursement pursuant to my policy. This method saves everyone’s time. I had no need for his services in that regard nor his passive aggressive letter regarding that matter which may now become a part of my insurance file and may adversely effect my right to seek reimbursement due to his unsolicited meddling. I only wanted a receipt for my 1/13/23 date of service and for my provider to cease any action regarding the previously denied portion of my 1/26/23 date of service, since I am content to handle that personally with my own insurance company. However, I am concerned continuing and non-consensual involvement in the process by this Provider, who purports to act on my behalf, may adversely affect the outcome of my retroactive authorization application. I would like the provider to cease seeking authorization or submitting any documents on my behalf for code ***** and allow my attorney to do so.