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Business Profile

Credit Card Merchant Services

Restore GL YCO.com

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Credit Card Merchant Services.

Complaints

Customer Complaints Summary

  • 2 total complaints in the last 3 years.
  • 0 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:04/08/2024

    Type:Product Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Ordered on 11/7/23 Gummie vitamins. Buy 2 get 1 free. 6 bottles of a hard vitamin came. I cant digest hard vitamins, company gave meRMA#: 152-348cd7844415-e2ca784417 to return. Total cost was for $239.88. It was suppose to be approx. $135.00 for the Gummie Product. Returned it on11/21/24 with tracking #**** 1132 2852 ******** 01. Posted paper is very light, hard to read. After a month they said they received it. They were sending an echeck to my sons email **************** because my printer wasnt printing. Repeatedly checked email /junk/trash no check under the name SUPPORT@CHECKBOOKIOCalled once a week to866-534-5133. Each time they said they sent it. Yesterday 4/5 they said they closed my acct. HELP Im 75 yrs and need money.

  • Initial Complaint

    Date:02/15/2024

    Type:Product Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    On 11/30/2023 I ordered 2 bottles of advertised nutritional supplements for diabetes - price 60. In this time they added 6 bottles more for 240 My credit card was charged a total amount of 300 . Finally in my Bank Account I had : Merchant Restore GLYco.com 11/30/23 amount 60 and second : Merchant Restore GLYco.com 11/30/23 amount of 240 .I called them ************) asking them the procedure to return the package. When I received it , on 12/06/2023 I returned the package according to their. instructions . **** return 12/06/23 Tracking # **** 6134 9216 3340 8734 45 .Merchant confirmed pack delivered 12/11/2023 . In many telephone interventions ( more then two months ) they said that the attempts to refund my money failed . I think this is a system trying to refusing to refund my money ( 300 )I respected all the conditions and instructions for returning the products . Please check and decide a solution to solve the problem .

Restore GL YCO.com is NOT a BBB Accredited Business.

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