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Business Profile

Property Management

KPM Property Management, LLC

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint type

  • Initial Complaint

    Date:08/22/2024

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I would like to file a complaint regarding my apartment at ***** at ******** in *******, *******. The property management to that company is *** whom the complaint is for as well. Ive been dealing with an unresolved mold issue for several months. I have submitted multiple maintenance requests, but they have been terminated and marked as resolved without anyone coming to the unit to inspect or address the mold.I have repeatedly gone to the office, sent multiple emails, and submitted written letters, yet nothing has been done. The office has been very rude, particularly the maintenance management. Despite reaching out to the property management, KPM Management, they have not taken any meaningful action. Theyve only responded to me once despite several follow-up emails.On top of this, my A/C has been out for weeks now. During my pregnancy, I became high-risk due to respiratory issues caused by the mold. My healthcare provider explained to me that she cannot prove that it was from the mold, but suggested I leave the unit soon as possible and prescribe me an inhaler I have since given birth, and my unit remains over 90 every single day, making it uninhabitable.I followed the statute and withheld my rent, but when I sought legal advice, I was told that withholding rent might not help my situation. when refusing to pay rent and withholding it, the apartments still didnt do anything. The only thing they did was threaten to evict us. I am desperately seeking help or assistance to resolve this issue. The conditions are not only unacceptable but also dangerous for my newborn, my one-year-old, my spouse, and me. Hello Most of my money has gone toward paying for hotels because our unit is unlivable. I would like to request reimbursement for the hotel expenses, food that was lost, multiple fans that were bought that should have gone toward rent. Any help or assistance you can provide would be greatly appreciated.P.S I have a lot more proof but couldnt add everything

KPM Property Management, LLC is NOT a BBB Accredited Business.

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