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            Business ProfileNick Nicholas Ford, Inc.

            New Car Dealers

            Contact Information

            2901 Hwy 44 W

            Inverness, FL 34451

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            Email this Business
            (352) 726-1231

            Customer Reviews

            This business has 0 reviews

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            Customer Complaints

            2 complaints closed in last 3 years

            2 complaints closed in last 12 months

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            BBB Rating & Accreditation

            B-
            This business is not BBB Accredited
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            Years in Business: 42

            Customer Reviews are not used in the calculation of BBB Rating

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            Business Details

            Location of This Business
            2901 Hwy 44 W, Inverness, FL 34451
            Email this Business
            BBB File Opened:
            10/1/2004
            Years in Business:
            42
            Business Started:
            10/1/1981
            Business Started Locally:
            10/1/1981
            Business Incorporated:
            9/21/1981
            Type of Entity:
            Corporation
            Business Management
            • Nick Nicholas, President
            Contact Information

            Principal

            • Nick Nicholas, President

            Customer Contact

            • Nick Nicholas, President
            • Brandy Erlandson, Controller
            • Lisa Hayes, Director of Human Resources
            • Shane T. Bryant, Vice President/General Manager
            Additional Contact Information

            Email Addresses

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            Industry Tip

            BBB Tip: Buying a new car

            Customer Complaints

            2 Customer Complaints

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            Most Recent Customer Complaint

            03/08/2024

            Complaint Type:
            Service or Repair Issues
            Status:
            Unanswered
            They have had my truck since 2/5 and the promise data is next Friday and they haven't even touched it. I just went in to check on progress and it's sitting in the same spot it was dropped in. Repairs were supposed to start 2 weeks ago. Was lied to about time to get a tie rod. I checked how long it would take to get a tie rod before I even dropped it off and it was 3 days so how can a service and collision center not get one for a month? Lies. Thrown a bunch of BS about them being backed up. If that's the case and you run a professional service then you knew you were backed up when you issued the promise data and should have adjusted the promise and repair start date based on your workload.. Lastly, when the repair didn't start when it was supposed to I was not given any notice or contacted telling me there would be delays. Work has not been done on my vehicle for a month and no communication about it at all. Declined giving me a rental vehicle even though all delays are solely their fault and I am left without a vehicle to drive at all and something that pulls my trailers which I need for business and recreation.
            Read 1 More Complaints

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            Local BBB

            BBB Serving Central Florida

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