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          Buick, GMC, of Fort Walton Beach has 1 locations, listed below.

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            Business ProfileBuick, GMC, of Fort Walton Beach

            New Car Dealers

            Contact Information

            329 Miracle Strip Pkwy SW

            Fort Walton Beach, FL 32548-5209

            Get Directions
            Visit Website
            (850) 244-5165

            Customer Reviews

            1/5

            Average of 2 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            1 complaints closed in last 3 years

            1 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            A+

            This business is not BBB Accredited

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            Businesses in this category

            Years in Business: 49

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Related Categories

            Business Details

            Location of This Business
            329 Miracle Strip Pkwy SW, Fort Walton Beach, FL 32548-5209
            BBB File Opened:
            3/1/1985
            Years in Business:
            49
            Business Started:
            12/1/1974
            Business Started Locally:
            12/1/1974
            Business Incorporated:
            9/4/1974
            Licensing Information:
            This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
            BBB records show a license number of MV4465 for this business, issued by Consumer Services/Dept of Agri (TAL)

            These agencies may include:

            Consumer Services/Dept of Agri (TAL)

            Mayo Building, Room 110

            Tallahassee FL 32399

            (800) 435-7352

            https://www.fdacs.gov/ConsumerServices

            Type of Entity:
            Corporation
            Contact Information

            Principal

            • Jared Johnston, General Manager

            Customer Contact

            • Mr. David A. Kalch, Controller
            • Jared Johnston, General Manager
            • Ms. Marissa Geiger, Executive Assistant
            Additional Contact Information

            Fax Numbers

            • (850) 244-5640
              Primary Fax

            Phone Numbers

            Read More Business Details and See Alerts

            Industry Tip

            BBB Tip: Buying a new car

            Customer Complaints

            1 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            06/12/2023

            Complaint Type:
            Product Issues
            Status:
            Answered
            I bought a Cadillac Lyriq 2/25/2023. My salesman Caleb told me there was a $1500 promotion for electric vehicles to help defray the cost of hooking up the electric in your home. I bought the car and called the dealer numerous times about the rebate as nothing had come in the mail. My salesman Caleb was no longer there so I finally reached Jr Johnson who was a manager. He informed I wouldn't get it as they had given it to the previous owner. I told him I was the original owner. The car had 2 miles on it when I looked at it and 6 miles on it on delivery. On the contract under the box that said if this car was delivered to a previous owner ck this box. The box was not checked. I asked Jr who the previous owner was he said he didn't know. I said that's crazy I did not buy a preowned car. He said "this conversation is over" and he proceeded to hang up on me.
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            Customer Reviews

            2 Customer Reviews

            What do you think? Share your review.

            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Jose A

            07/24/2023

            Dealership word means nothing. Went to trade in my 2023 Nissan Leaf for a new GMC 1500. Iesha Craig was my sales person and she was very friendly. They offered a trade in for the Leaf of $27000 after testing and driving the car. I didnt purchase the car that day and went home. Next day I called to tell Iesha that I was not purchasing the gmc but wanted to sell the Nissan to their dealership. She asked me to wait for her to talk to the manager, she came back with a $25000 offer just for the car. I ask to think about it. 3 days later I contacted Iesha again, and told her that I wanted to sell the car to them and we set up an appointment for Monday, I went ready to turn in the car, as they promised. Guess what, now they said the offer is $21500 and not the $25000 that I was offered. The car had only 100 more miles than when first tested. Rudely she said, well thanks for coming. The dealership words means nothing, they want to get you in the door to sell you something, if not, Thank you for coming. Very bad way to do business.
            Read 1 More Customer Review

            Local BBB

            BBB of Northwest Florida

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            BBB reports on known marketplace practices.

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