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Find a Location

Tri County Installations, Inc. has 3 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Tri County Installations, Inc.

      4700 West Prospect Road Suite 103 Fort Lauderdale, FL 33309

    • Tri County Installations, Inc.

      1020 NW 51st Street Ft. Lauderdale, FL 33309

    • Tri County Installations, Inc.

      3350 NW 22nd Ter STE 900 Pompano Beach, FL 33069-5917

    Business ProfileforTri County Installations, Inc.

    Major Appliance Parts
    Multi Location Business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 2 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    This is a multi-location business.

    Find a Location

    Tri County Installations, Inc. has 3 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Tri County Installations, Inc.

        4700 West Prospect Road Suite 103 Fort Lauderdale, FL 33309

      • Tri County Installations, Inc.

        1020 NW 51st Street Ft. Lauderdale, FL 33309

      • Tri County Installations, Inc.

        3350 NW 22nd Ter STE 900 Pompano Beach, FL 33069-5917

      Location of This Business
      4700 West Prospect Road Suite 103, Fort Lauderdale, FL 33309
      BBB File Opened:
      11/3/2005
      Years in Business:
      37
      Business Started:
      11/11/1986
      Contact Information

      Principal

      • Carole Hoffman, President

      Customer Contact

      • Carole Hoffman, President
      • Steven Hoffman, Vice President
      Additional Contact Information

      Fax Numbers

      • (954) 493-7480
        Primary Fax

      Customer Complaints

      1 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      03/01/2022

      Complaint Type:
      Service or Repair Issues
      Status:
      Unanswered
      I paid $850 for a brand new ********* Air Conditioner. BRANDSMART informed me TriCounty Installations of Lake Worth FL would be sending an installer by to install the AC. When he arrived I had a handyman pull out the old ac bec Brandsmart never took the time to explain that the installer did that. When the installer arrived he did a sloppy job applied mounds of drywall all over the new $850 new ac to seal it to the concreate wall, left unever chunks underneath the ac all over the cord on my parkay floor left the 2 two by fours underneath the ac so far sticking out? Sticking out of the wall? He not only did not leave it even with the wall so I could have a Carpenter build a custom new frame that would fit around it (it won't fit around it-bec the two by fours are sticking out of the wall 3" past the wall, he plasters the wood? Plastered my brand new ac to the concreate???? And didn't even bother smoothing out the wall!!!!! How can you come in to someone's home and do such a subpar sloppy job? I called Tri county and the representative told me to speak to the manager & when I did she was laughing at me? Told me "i was being unreasonable"????? Told me it was too bad that that is what they do damage people new investments and mud new 1K AC to the walls?????.. (which my old one was not! The hole was precisely cut slid into the sleeve and a frame was cut to plaster to the wall. AFTER SHE LAUGHED AT ME? I called her supervisor & even though he listed and offered to have someone come out and smooth the ALREADY HARDENED PLASTER THAT HIS EMPLOYEE DAMAGED MY NEW AC WITH??.?? HE ALSO spoke rudely to me bec he didn't want to be bothered? AND HE TOO HUNG UP ON ME & I PAID 300 FOR THOS SLOPPY SERVICE. ****** ******

      Customer Reviews

      2 Customer Reviews

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      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Mirtha D

      1 star

      10/21/2023

      Worst customer service EVER. They are only installation company used for Brandsmart where I purchased refrigerator and freezer. The technician who came to un-install appliances was rude and disrespectful. Called manager to ask for assistance and she was also extremely rude and did not provide a solution. Service for installation was cancelled multiple times by TCI due to insufficient staff (which is not the fault of the customer) and customer was left without installed appliances after spending over $6500 at time of purchase. Asked to speak to supervisor or owner and was never given opportunity to speak to them . Have never had such a negative experience with an installation company.

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