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Business Profile

Event Planner

LCWW Group LLC

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Event Planner.

Complaints

Customer Complaints Summary

  • 4 total complaints in the last 3 years.
  • 4 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:08/01/2025

    Type:Product Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    RE: LCWW Group LLC ******************* Website: ********************************************** Date: 3/2/2025 Amount Paid: 50 I purchased tickets for the Pleasanton Cat Show on March 2, 2025. I received an email on April 21 about the cancellation of the Pleasanton Cat Show that promised a refund in 60 days. I've emailed several times requesting the refund and it has not been processed. Several others have reported issues with this company deceiving consumers.**************************************************************** *********************************************************************************************************** per_early_fan/

  • Initial Complaint

    Date:06/09/2025

    Type:Product Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Around 3 months ago at this point, I bought tickets to an event in **********. The event was later canceled, so they exchanged my ticket for another show happening this December. I won't be able to go to that particular event, so I requested a refund. They emailed me telling me it can take up to 60 days for that refund. I found this suspicious because that is the point at which most banks will no longer offer you the ability to mark a transaction as fraud, but nevertheless I waited the 60 days and no refund. When I emailed them again, they sent a generic apology for the delay promising again they are working on it. I emailed one more time, but they have yet to respond to it.

  • Initial Complaint

    Date:05/30/2025

    Type:Product Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I purchased tickets on February 12th, was notified that function was cancelled and I asked for a refund on March 18th. The company told them to give them *********************************************************************************** given an estimated time on when Ill be helped.

  • Initial Complaint

    Date:09/18/2024

    Type:Product Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I am writing to file a formal complaint against LCWW (Loving Cat World Wide) concerning their recent event, which was originally scheduled for August 3rd in *************, postponed to September 28th, and then canceled. I had applied for a booth at this event and paid a fee of CAD 250. Despite the cancellation of the event, the organizers have refused to refund my booth fee. Additionally, I had booked a hotel for nearly CAD 400, which is now non-refundable due to the short notice of the cancellation. My attempts to contact the organizers regarding a refund and compensation have been ignored. I have been unable to locate any official company information for **** online. Their ******** profile shows the primary company location in *****, *******, but no specific address is provided. Furthermore, their Instagram account has over ******* followers, indicating that they are a well-established organization. Despite this, their lack of transparency and communication raises concerns. I want to kindly ask your assistance in resolving this matter. I am seeking a refund for my booth fee and compensation for my non-refundable hotel expenses, totaling CAD 650. Thank you for your time and attention to this issue.

LCWW Group LLC is NOT a BBB Accredited Business.

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