Skip to main content

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Resources for Businesses My BBB
Share
Business Profile

Auto Repairs

Quality Automotive and Engineering of Delray Beach

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Auto Repairs.

Complaints

This profile includes complaints for Quality Automotive and Engineering of Delray Beach's headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

Quality Automotive and Engineering of Delray Beach has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Please enter a valid location.

    Customer Complaints Summary

    • 1 complaint in the last 3 years.
    • 0 complaints closed in the last 12 months.

    If you've experienced an issue

    Submit a Complaint

    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

    Sort by

    Complaint status

    Complaint type

    • Initial Complaint

      Date:04/23/2024

      Type:Service or Repair Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I advised by Sms the owner ************************* on the 23rd of March, 2024, that the water windshield reservoir was leaking when I tried to fill it up. As per verbal agreement between us when the car was bought from him, (CRV ***** 2011) he gave a 90 days warranty, that would have expired the 9th of April, 2024, so I did not ask for an Estimate of the cost, neither he mentioned that he will charge me for the work, because it was within the 90 days of the warranty. He made my grandson go back and forth many times, with excuses like he had not received the part or he needed another piece and so on....He was to give me an Estimate at that time if he was going to charge me, never did. Finally my grandson was able to go and pick up the car as the job was finished, and was presented with a piece of paper that was the Estimate, which as per State Law is supposed to be signed by client, but never signed because it was never submitted to me. In order to be able to bring the car home we had to pay $521.97 for replacement of the water reservoir, which is absurd. When questioned, **************** said that his shop determines the prices.......!! For all the above mentioned facts done to a senior of 82 years old, taking advantage of me, I want other people to know how dishonest this mechanic and also a liar he is and not to bring their car to his shop for he does not respect his promises and with your help to sensibilize him to refund the money he charged!

    Quality Automotive and Engineering of Delray Beach is NOT a BBB Accredited Business.

    To become accredited, a business must agree to BBB Standards for Trust and pass BBB's vetting process.

    Why choose a BBB Accredited Business?

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

    As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.