Complaints

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

• Initial Complaint

  Date:08/12/2025

  Type:Product Issues
  Status:

  UnansweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  Blue Solar Consulting kept texting me after an initial contact asking if I wanted to use their solar leads program. I finally started talking with them and they talked about fantastic results. I explained I was very nervous because of being ripped off so many times in the past. He told me he would guarantee me a full refund if I did not have success within 30 days. The 30 days ended and I did not make one copper *****. I asked for my refund and he said I would have it by Monday August 4th. He never paid it. Then, he said he would call me on Friday August 8th at 3:00 PM EST. He did not call. I have been leaving calls and texts with no response. He is obviously dodging me. Also, the CEO of Blue Solar Consulting called me asking me about the situation and he said he would make sure I got my money back. However, in later communication with the CEO, he backed out of this promise. He claimed it had nothing to do with him or his business and that it was one of his agents acting on his own. All I know if my bank statement shows the $4,000 was paid to Blue Solar Consulting. When I told the CEO this, he stated he had nothing to do with Blue Solar Consulting. I then searched on ****** Blue Solar Consulting and it shows this guy is the CEO. Anyway, the CEO is claiming he has nothing to do with Blue Solar Consulting. Yet, the website shows he is the CEO and my contract and payment shows Blue Solar Consulting. Also, the $4,000 was just the down payment. There was also advertising costs. They owe me $7,634. I have full documentation of the refund on the contract and in a text message. I am guessing there is no need to attach it because BBB is stating Blue Solar Consulting did not respond to their other two complaints. Buyer be ware

• Initial Complaint

  Date:02/11/2025

  Type:Billing Issues
  Status:

  UnansweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  I entered into a contract with Blue Solar Consultants, which guaranteed specific results for services to be delivered. Blue Solar Consultants charged me $4,500 but failed to fulfill the promised results outlined in the contract. Despite repeated attempts to resolve the issue, they did not provide the agreed-upon services, and their actions involved unauthorized charges and questionable practices.Additionally, Blue Solar ***************** buyer initiated ******** advertising charges without my authorization, even after I explicitly instructed them to stop. This continued charging reflects a clear disregard for their obligations and my *************** October 2024, **** *******, representing Blue Solar Consultants, engaged in coercive behavior, pressuring me during a phone call to rescind my dispute with ******** (the credit card issuer used for payment) in exchange for a refund. This coercion was not only unethical but also violated Ohio consumer protection laws, including Ohio Revised Code 1345.02(A) and 1345.03(B).Key Issues:Blue Solar Consultants did not fulfill their contractual obligations.They initiated unauthorized charges for ******** ads despite explicit instructions to cease.Their representative, **** *******, engaged in coercive and deceptive practices during dispute discussions Resolution Sought:A full refund of $4,500 for services that were not delivered as promised.Written acknowledgment of the failure to fulfill the contract and an agreement to cease any further unauthorized charges.Assurance that such coercive practices will not occur with other customers.

• Initial Complaint

  Date:12/27/2024

  Type:Product Issues
  Status:

  UnansweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  I paid $2500 for service and an additional $2500 in ad spending to boost my lead and appointment production, they guarantee a 50% increase in qualified appointments and closes. I had 1 qualified appointment from 10/19/2024 - 12/22/2024. They have not responded to multiple attempts at contacting them for resolution. When we had our initial conversation with *** we agreed that I would be able to screen ads prior to them being published. They did not get my approval for any ad they ran, they ads were also misleading and made false promises to potential clients ruining my credibility. I requested termination of services as well as a full refund which they still havn't responded to.