Business ProfileforBonita Auto Center, Inc.

My vehicle was towed into Bonita Auto Center *** on 12/5/2023 by AAA as it had a flat tire. **** Called me approx 6pm and explained a new tire was needed as it was punctured on the side wall. He stated that if I paid $50.00 to expedite delivery of the tire to the morning of 12/6/23 it could be mounted that day and picked up, I agreed to pay the $50.00 over and above all expenses to have it delivered the next day. I called the afternoon of the next day and the tire hadn't come in and it would be the another day.... possibly. I picked the vehicle up on 12/7/23 and when I went to pay **** instead of charging $50.00 for next day delivery he charged me $25.00 even though it wasn't delivered the next day. I asked him to not charge me for something promised that didn't happen. He said he wouldn't.1. he was still charging me a fee for next day delivery of tire that didn't come the next day 2. the outside of the tire was filthy as if it had been laying in the dirt 3. the tire should have been inflated to 36psi as per GMC, it was filled to 31psi 4. there is a special GMC dust cap for the valve stem it has a green reflective cap, Bonita Auto Center installed a different lesser dust cap(who knows what happed to the original dust cap)Not only was I charged for delivery service that never occurred, the tire should have been inflated properly as per GMC stated standards(door frame), a lesser dust cap was substituted (I don't know if the special cap has beneficial or technical purposes) there are added shop fees unexplained possibly due to this, the tire itself visibly looked like it came out of a junkyard as far as appearances and it should have been cleaned up, which I took time to do. I should be refunded the $25 plus the cost of a proper dust cap for the valve stem. I will go to an auto store to purchase and expect to be reimbursed, along with apologies for bad service