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Business Profile

Handyman

Beaver Enterprise

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 1 complaint closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:07/14/2025

    Type:Service or Repair Issues
    Status:
    UnansweredMore info

    Complaint statuses

    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Mr. ****** quoted us $500 for the flooring job which he was able to view before providing his estimate. He then completed the job but invoiced us $625 . He claimed that the extra was for cutting the floor around the cabinets, something he should have know when he provided his bid. We paid him in full on the day the work was completed ,3/15/2025 . Please see the attached estimate and invoice.
    The last LVP board that he installed has come loose and we called to ask him to re-install the plank. He informed us that he could not do this because at this time of year all he does is renovations. He then had his flooring person call us. we had a business like conversation where he told us his minimum was $275. I said that this was a repair and that Mr. ****** should pay for this. He said that he would call Mr. ****** and see how he wanted to handle this. I said thanks.
    I then received a text from Mr. ****** that I was rude to his flooring person and that he wanted nothing further to do with me .I called the flooring person and apologized for any miscommunication. None of my phone call were returned. All I am asking is that the repair be completed without further cost to me.

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