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Business Profile

Interior Designer

H2 Design Build LLC

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Interior Designer.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:05/07/2024

    Type:Order Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I am writing to file a formal complaint against *************************, a licensed contractor in the state of [State], for ongoing delays and failure to complete my construction project located at *************************************Project Background:I entered into a written contract with *********************** on March 29, 2021 for the construction of a 9-unit building.The agreed-upon completion date was about a year's time.The total contract price was 1.5 million.Issues and Concerns:Despite the contract and multiple walkthroughs, the project remains unfinished as of present. This includes:List of outstanding punch list items List of deficient items noted by the Department of Buildings (DOB)List of outstanding items on the architect's punch list The contractor repeatedly delays addressing these issues and completing the project, citing various excuses like needing more payment or requiring additional walkthroughs.We have already conducted numerous walkthroughs without resolution, and these delays are causing significant financial hardship due to:financial hardships caused by delays, lost income potential, delay receiving my C of O, etc.I believe these delays and the contractor's conduct *** constitute consumer fraud, as they are:********* the terms of the contract: By failing to complete the project by the agreed-upon date and according to the agreed-upon standards.Engaging in deceptive practices: By making false promises about completing the work and using excuses to avoid fulfilling their obligations.Causing financial harm: Through the significant financial hardship resulting from the delays.I urge your office to investigate this matter and take appropriate action against ************************* for their alleged violations of consumer protection laws. This could include:I am also available to provide any further information or answer any questions you *** have.Thank you for your time and attention to this matter.

H2 Design Build LLC is NOT a BBB Accredited Business.

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