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Business Profile

Home Improvement

One Call Does All LLC

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Home Improvement.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 1 complaint closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:03/12/2025

    Type:Order Issues
    Status:
    Resolved
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Entered into contract to build a seasonal room and deck to our home at *** *** **** ***** ** on March 26, 2024. The price for work to be performed is $37,500.00 and at the time of proposal acceptance a deposit of $18,750 was paid to the Contractor to secure a place on the schedule for work to be performed between June 2024 to no later than September 5, 2024, well before the late fall/winter season. At this time, I requested the Contractor to submit the required paperwork to the **** ******** ********** to secure the building permits as the ******** ********** has had processing delays due to the level of construction/building activity going on in town.

    The Contractor ignored this request and did not apply for the permit until on or about July 2, 2024 and as predicted was not approved until September 27, 2024. Upon notification of approval from the Contractor I requested an estimated schedule for the work to be performed per the contract. After much back and forth regarding schedule and the lack of response, the contractor said he was going to send someone over to start marking for the piers/footings. I pushed back yet again because there was no estimated completion date from the Contractor.

    Since then, there has been correspondence largely via text on the Contractor wanting to start without providing an estimated end date. I have made it clear that this is not acceptable and have requested a refund of the deposit.

    Business Response

    Date: 04/11/2025

    You need to contact me as soon as possible ###-###-#### 

    Business Response

    Date: 04/11/2025

    Hello I need someone to call me immediately thank you ###-###-#### Anthony 

    Customer Answer

    Date: 04/16/2025

    Case # ******** Consider the case closed. The contractor has returned the agreed to deposit refund of $16,000.00 Thank you for your help in this matter.

    **** **** **** ******** ********************

One Call Does All LLC is NOT a BBB Accredited Business.

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