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Business Profile

Construction

L.D.G. Lococo Development Group, LLC

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 1 complaint closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint type

  • Initial Complaint

    Date:04/28/2025

    Type:Order Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    The contractor promised that the project would be completed in 4-6 weeks- back in Oct, 2024. I have paid every step on time, the inspectors have been efficient with their timing. Many weeks have gone by without any workers or any contact from the lead project manager (Jay Lococo). I attempt to call him and/or text him with updates. Rarely, he replies and if so with very general info. This is an addition to my elderly parents house - for them to live their remaining months/years in their house- but this extended and disrespectful work by this contractor is causing more distress than ease.

    Customer Answer

    Date: 05/12/2025

    The contractor did not complete the job as promised- (nor as the contract stated). He is unreliable - since he was not consistent with his presence nor communication nor the timing of the job. He is unprofessional - but threatening me to 'rip out the shower' if I didn't agree to his new demands.  We asked - and the contract states for the *** compliant bathroom- and he did not do that- but wants to get paid for it.

L.D.G. Lococo Development Group, LLC is NOT a BBB Accredited Business.

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