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Business Profile

Online Retailer

Hempstreets.com

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Online Retailer.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:09/28/2022

    Type:Sales and Advertising Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I ordered some hemp gummies from this site on 7/29/2022 (order #****) for a total of $40.40. My card was charged and I got an email saying my order was being processed. I never got a followup shipping email so I emailed them on Aug 10 asking about my order. I got a bounceback email saying the email address (**********************) wasn't found. Went to their website and it was under construction. Checked back some time later and the site was up again. Emailed their new *********************** email 3 more times about my order. Called the number listed (************) four times over several days and it never rings, just gives the "line busy" tone every time. I tried to visit the company that is listed at the bottom of the website that designed the Hempstreets site, but that company doesn't exist (www.herodenver.com). Very elaborate scam website that I hope will get shut down.

Hempstreets.com is NOT a BBB Accredited Business.

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