Reviews

This profile includes reviews for K & D Development's headquarters and its corporate-owned locations. To view all corporate locations, see Find Local Branches.

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  K & D Development

  2951 W 91st Pl Denver, CO 80260-5800

  
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  K & D Development

  5560 Harlan St Arvada, CO 80002-2724

  

Review Details

• Review fromAlexandria A

  Date: 05/28/2024

  1 star
  If I could give them zero stars I would. This company was an absolute nightmare to work with. First question they ask is how much is the limit on the policy and then they make sure to hit it, $25**************** made promises he couldnt keep in regard to deductibles stating they take the full limit to help us cover everything and we still paid $8k out of pocket for repairs. I had water damage in my basement twice, the first people did it for $8k but when I called them the second time they were too backed out to come out quickly so I called K&D from ****** and they came out immediately and started to tear out the walls. I filed the claim and they advised not to do any work before the inspection and K&D said they worked with travelers a lot and knew the policies. Then they had horrible contractors that just did a terrible job with cheap materials. Now my sump pump that they replaced less than a year ago has been having issues and ****** they guy that said hed do anything to help and anything we needed hed do what he could told my husband on the phone to file another claim and they can go over there and start doing more work. Unbelievable and horrible care for their customers. They just want the money , they know it doesnt cost that much to fix things but they will exploit the customer and the insurance company to make that extra money.
  

  K & D Development

  Date: 05/29/2024

  Hello Alexandria, I am sorry you feel that way, so you are aware there are many people in your situation that have ***'s on their policys, we are at least knowledgeable enough to help you with in that budget and did not use it all on mitigation, like we see alot in the industry. We were able to cover your entire claim from mitigation to reconstruction in the $25k total you had for coverage on your loss and you had a $1,000.00 deductible. Your out of pocket expenses were upgrades you made to your property, which is your furnace, a/c unit, flooring upgrades because your previous flooring was lower cost than what you wanted installed and sump pump. All other items were paid by insurance and were damages from your claim. I am sorry your sump failed, this is something normal that does happen, especially if not monitored or plugged in. We were told you guys didnt know if it was being monitored or maintained since you have tenants now living in the property, we cannot cover things that aren't maintained or properly used, that is the homeowners responsibility, we can only do so much, which is install them to the specs their required to install to, and expect you guys to use it properly, so this is why he would tell you to make a claim, due to this. He also told your husband that we were out of town and would have to take a look at it when we were back but based off what he told us, this is not something we could cover under warranty. ****** is also reaching out again via phone.