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Business Profile

Payment Processing Services

SumUp, Inc.

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Payment Processing Services.

About

Important information

  • Additional Info:

    Better Business Bureau's business profile for SumUp Inc. US Operations serves customers in the United States only. UK and European customers should contact SumUp directly by emailing [email protected] for general inquiries, [email protected] for POS billing, [email protected] for POS account management, or [email protected] for sales. 

     

    Phone support is available at 020 3510 0160 (Mon–Fri 8 am–5 pm). Live chat is accessible at https://www.sumup.com/en-gb/ or through the SumUp App. POS Pro users can email [email protected] or call during extended hours (Mon–Fri 8 am–8 pm, Weekends & Bank Holidays 8 am–7 pm United Kingdom (GMT + 1).

About This Business

Years in Business: 8

Business Details

BBB File Opened:
5/22/2018
Business Started:
6/27/2017
Business Incorporated:
6/27/2017
Type of Entity:
Corporation
Business Management:
Raquel Velloso
Emma Mayfield, Customer Contact

Additional Contact Information

Customer Contacts
Emma Mayfield, Customer Contact

Licensing information

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

Additional Information

Payment methods
Credit Cards
Refund and Exchange Policy

30-day Money Back Guarantee

Free Returns

Business Categories
Payment Processing Services

Latest Reviews

  • Jessie P

    "I do not suggest using SumUp. They asked me to send over many private business documents, yet I never received any follow-up emails." ... Read full review

  • MingYang L

    "A rude scam of a business. They present themselves as a payment processor to compete with square but in fact will refuse small businesses or minority owned businesses." ... Read full review

  • Rodney L

    "Terrible experience with FiveStars/SumUp. I signed up for the program through a salesman named ****, who promised full support and guidance through the setup process." ... Read full review

View all Reviews

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