Skip to main content

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Resources for Businesses My BBB
Share
Business Profile

Vitamins and Supplements

MemoForce

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Vitamins and Supplements.

Complaints

Customer Complaints Summary

  • 2 total complaints in the last 3 years.
  • 2 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

Sort by

Complaint status

Complaint type

  • Initial Complaint

    Date:05/27/2025

    Type:Product Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    The company promised a one year money back guarantee if no t happy with the product. The product was useless for me and I tried to contact the company several times and I get no response . I would like my money back. Thief purchase was made in the last 6 months.

    Business Response

    Date: 05/29/2025

    Dear ****** *********, Thank you for your email and for bringing this matter to our attention. We understand the importance of addressing your complaint and want to assure you that we are committed to resolving issues raised with the Better Business Bureau (BBB). To facilitate the best possible resolution regarding your complaint #********, we kindly ask that you contact us directly at **************. Our team is prepared to handle your case with care and will ensure that your concerns are addressed promptly. We appreciate your understanding and look forward to assisting you in resolving this situation.
    Regards
    *****
    Customer Service

    Customer Answer

    Date: 06/01/2025

     
    Complaint: 23363950

    I am rejecting this response because:I called them again and they still do not respond to my calls.

    Sincerely,

    ****** *********

    Business Response

    Date: 06/10/2025

    Dear ******, Thank you for reaching out regarding the message from the Better Business Bureau related to complaint #********. We acknowledge your concern and take this matter very seriously. Our team is dedicated to resolving your issue with the utmost care and attention. We kindly ask you to reach out to us at ************** so that we can address your situation promptly. Your satisfaction is our priority, and we want to ensure that we provide you with the best possible resolution. Thank you for your understanding and patience in this matter.
    Regards
    *****
    Customer Service

    Customer Answer

    Date: 06/13/2025

     
    Complaint: 23363950

    I am rejecting this response because:
    The company asks to call them directly, but they fail to answer the phone. 
    Sincerely,

    ****** *********

    Business Response

    Date: 06/30/2025

    Good day, 

     

    Thank you for your response. We have fully refunded this customer today, June 30, 2025.  Please allow up to 10 business days for the refund to reflect back into the account used to purchase this order. 

    If you have any questions or concerns, please let us know. 

     

    Warm regards, 

    ****** *. 

    Customer Support

MemoForce is NOT a BBB Accredited Business.

To become accredited, a business must agree to BBB Standards for Trust and pass BBB's vetting process.

Why choose a BBB Accredited Business?

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.