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Business Profile

Vitamins and Supplements

Boostology

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 1 complaint closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:07/08/2025

    Type:Delivery Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    HelloOn May 6, 2025, I ordered two bottles of Boostology. It said that the order would arrive in 2-3 days. I didnt get the order until the beginning of june. The receipt says 5/7/2025. But, because the order was to be shipped every month, I didnt get the order until the beginning of June and about 4 days latter I got another order. I had only order 2 bottles and they send me 6. When I called they told me that the order was a month old and they couldnt refund me the $239.99. They could only refund me for one order in the amount of $239.99. They gave me an address of a warehouse where the order would be shipped to. That in 3-5 days I would get my refund. Waited ten days and no refund. I called again and they checked and said that they got the order. They were going to charge me $10.00 per bottle for re-staking fee. That was going to be $60.00. I screamed at the lady, I told her that that was a ripoff , she put me on hold and told me that I only had to pay a re-staking fee of $30.00. That I should be getting my credit in 5-10 days. Three days later I checked to see if they had credited my account. Instead of crediting my account, they debited my card for $209.99 plus $30.00 for the restocking fee. This is a total of $708.98 that they owe me. I am elderly and living on SS. ************ is ripping off people.I busted wanted two bottles. One for my son-in-las and one for my husband. ************ should be shut down for ripping off people.Please help me get my money back.Thank you,****

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