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Business Profile

Management Consultant

BOxD | Better Organizations by Design

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Management Consultant.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 1 complaint closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:02/18/2025

    Type:Order Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Non-Payment of $1,845 by BOXD | Better Organizations by Design Breach of Independent Contractor Agreement Agreement Date: Independent Contractor Agreement signed on October 19, ************* Provided: *************************** for January-February 2024 deliverables.Payment Terms: As per the agreement, payment was due upon completion of work.Amount Owed: $1,845 USD (unpaid for work completed in February 2024).Dispute:BOXD refused payment on March 12, 2024, claiming my February work hours were applied to March 2024, which contradicts our agreement.Their justification is unclear and violates the payment structure outlined in the contract.Despite negotiating (e.g., offering to accept 50% payment), BOXD declined all resolutions.Resolution Attempts:Contacted BOXD multiple times starting March 12, 2024, via email/calls.Additional Notes:As an international contractor (***********-based), pursuing direct legal action in ********** is impractical.BOXDs refusal to honor the agreement has caused significant financial harm.

BOxD | Better Organizations by Design is NOT a BBB Accredited Business.

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