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Business Profile

Association Management

Common Interest Management Services

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Association Management.

Reviews

This profile includes reviews for Common Interest Management Services's headquarters and its corporate-owned locations. To view all corporate locations, see

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Common Interest Management Services has 5 locations, listed below.

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    Customer Review Ratings

    2.09

    Average of 11 Customer Reviews

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    Review Details

    • Julie D

      Date: 10/18/2022

      This company is the absolute worst. The community manager along with the *** board is absolutely obnoxious and rude, and, like the previous poster below mentioned, muted me several times when I was talking during the *** meeting. It's unbelievable and the first i've ever seen someone do that.The community also has unreasonably parking rules and weirdly prioritizes the parking of residents' guests over the residents themselves. For some reason they only allow the resident guests to use the numerous and empty parking spots in the complex, but don't allow residents to use them. This is the most bizarre rule I've heard of.Furthermore, like other posters said before me, this company almost never responds to calls and emails on time, and when I call them out on it, they outright lie and say that they always respond to calls and emails on time. I literally have proof and evidence of missed calls and email chains on which they don't respond. Finally they contracted with a water company called UMC, which doesn't respond at all to questions or billing. I'm not kidding - I've called and emailed this water company many many many times, and they never pick up. When I try to go through the community manager or ***, I'm told that it is out of their hands, even though they were the ones who contracted this terrible company?? It seems like this company continually denies responsibility for anything, even though we pay them fees every month.Like a previous poster said before me, I strongly think that this company and *** adds to the stress of the residents rather than improving their quality of life. I consider this company a burden for the residents. Please don't purchase any house that is managed by this company, if you value your peace of mind. If I could give this company zero stars, I would. Please feel free to respond on this post if you agree with any of the above. I'm interested in hearing the opinions of other residents.

      Common Interest Management Services

      Date: 10/18/2022

      The is no record in our system showing that the person who filed this complaint is an owner in a community under our management. In order to research this matter further we will need the name of the homeowners association and address where this person resides.

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