Skip to main content

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Resources for Businesses My BBB
Share
Business Profile

Data Analytics

Sensor Tower Inc

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Data Analytics.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 1 complaint closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

Sort by

Complaint status

Complaint type

  • Initial Complaint

    Date:07/31/2025

    Type:Service or Repair Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    *****, who said she works for Sensor Tower contacted me on ********. She said she works for an app promotion company (Sensor Tower), and the role is "App Optimizer". "We're offering an online job opportunity with daily pay ranging from $50 to $300". "The main job is to use our real ******* to improve the ranking, downloads and exposure of merchant APPs in the app store. Ultimately the company gets paid and pays us salaries and commissions. You must complete 3 sets of 30 apps every day." After training, I was informed I needed to top up my account by adding $36 to make the balance $101 to get started. . After completing a few tasks, the system said I needed to deposit another $121 to proceed. I was promised if I deposited $121 and completed the task, I would be able to withdraw $420-450. So I made that deposit as well. The next deposit requirement was $756. The explanation was I had received a "lucky task" with a higher bonus and commission, but I needed $756 to complete it. This was required in order to proceed or withdraw any money. Once I did that, they claimed some tasks were incomplete and I needed to add $1000 to fix them, which will be returned to me. I added the $1000 and then they said my credit score had dropped and I needed $2000 to repair it. I pushed back and my "trainer" ***** offered to help with $500. Within a few days, I send them the $1500 balance to "repair the credit". They assured me once the credit was repaired, I would be able to withdraw all my funds (which totaled about $4500 at this point). After sending the last $1500, I tried to withdraw the funds. They said I needed another $1000 to complete the credit score repair and withdraw about $5,500. I eventually sent $1000. Currently they are asking for another $8860 before I can withdraw. I have put in a total of $4500 and I am not being allowed to withdraw it. I need my money back. The "work platform" is at ***************. I included screenshots as attachment.

    Business Response

    Date: 08/19/2025

    Please see attached document for response. 

Sensor Tower Inc is NOT a BBB Accredited Business.

To become accredited, a business must agree to BBB Standards for Trust and pass BBB's vetting process.

Why choose a BBB Accredited Business?

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.