Online Gaming
PsyonixAbout
About This Business
Years in Business: 8
Business Details
- BBB File Opened:
- 3/22/2017
- Business Started:
- 12/21/2016
- Business Incorporated:
- 5/31/2019
- Type of Entity:
- Limited Liability Company (LLC)
- Alternate Names:
- Psyonix LLC
- Rocket League Games
- Business Management:
- Mr. Steve Wilson, Customer Care Supervisor
Additional Contact Information
- Principal Contacts
- Mr. Steve Wilson, Customer Care Supervisor
- Customer Contacts
- Mr. Steve Wilson, Customer Care Supervisor
Additional Information
- Business Categories
- Online Gaming, Computer Gaming Center
Latest Reviews
Christopher P
"I am filing this complaint against Psyonix for failing to address game-breaking input delays on my Rocket League account (Epic ID: PiaKaZ, despite months of requests.**The Problem:**My account suffers from consistent, measurable input issues:- ******ms delay on all controls - Unresponsive deadzone behavior - Weak ball touches compared to alt accounts - Verified by multiple players across Steam/Epic/Xbox **Key Evidence:**- Identical hardware works perfectly with alt accounts - Issue persists across 3 PCs, 2 ISPs, and 4 controllers - Present in both online and offline modes - Documented via side-by-side comparison videos **Failed Resolution Attempts:**- 9 support tickets since [Month/Year]- Completed all troubleshooting steps 5+ times - Steam/Xbox confirmed not their issue - No meaningful investigation from Psyonix **Impact:**- Cannot compete at my true skill level - Forced to use alternate accounts - Items that I can't used due to Main account having issues." ... Read full review
Jeremy A
"Psyonix (Epic Games), the developer and technical support company for Rocket League gives pat answers for problems with their games. If you ever have a technical issue with your game, they will blame your Internet connection and platform settings and finally your game platform itself." ... Read full review
Timothy S.
"This company has made a creative and fun game, although I do have an very inconvenient issue that has came from playing this game in early *********************************************************************************************************************************************************************** late-January of 2023, I was permanently banned for "Cheating". I can say I did in fact use a 3rd party tool / bot to play games but it was only in private matches against friends." ... Read full review
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