Skip to main content

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Resources for Businesses My BBB
Share
Business Profile

Legal Document Help

Provident Solutions

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Legal Document Help.

Reviews

This profile includes reviews for Provident Solutions's headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

Provident Solutions has 3 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Please enter a valid location.

    Customer Review Ratings

    1

    Average of 13 Customer Reviews

    Want to share your experience?

    Leave a Review

    Review Details

    • Alan O.

      Date: 11/24/2022

      I started the program with Provident Solutions in February 2021, made payments of$388.98 per month, was told they were contacting my creditors for proof of my debt when ************ sent me a summons for collection, so I dropped them from my account and they lowered my payments to $372.47 after 18 payments of $386 and resolving nothing, all creditors stated they complied with addiquit information, l ended up having to claim bankruptcy and them not giving me any refund at all, going to take them to small claims court, they are a dishonest SCAM

      Provident Solutions

      Date: 11/29/2022

      This client enrolled into the program on February 10,2021. At that time the client signed an agreement and completed a quality control call where the client was asked a series of questions to ensure she was fully aware of the services we render. The client was asked, Do you understand Provident Solutions is not a debt consolidation, debt settlement company or credit restoration company and that we are not attorneys nor are we attorney backed?, to which he answered YES. He was also asked, Do you understand Provident Solutions DOES NOT pay off your alleged creditors with the funds that you pay, rather those funds go directly to our fees?. The client answered YES. He was then sent a welcome letter on 02/18/2021 via mail for him to read at his own leisure. We attempt to make sure the clients fully understand the services we render. The client was issued the refund due as he stated and that matter is closed here in our office. The client chose to file for Bankruptcy and had his Bankruptcy attorney request a refund, our office received an email on 08/27/2022 stating ( included below) Whom it may concern,Please be advised by this email, that our firm represents **************** in regards to Chapter 7 Bankruptcy filing. Please immediately cancel any debt consolidation program and refrain from taking any funds out of our client's account.Please email back to confirm receipt of this letter.Warm regards,--********************************** Attorney at Law ********************** ************** Office ************** Fax ************************************************************ www.************. The attorney was responded to with a formal letter dated 09/09/2022 and advised there was no refund due, we consider this matter closed here in our office.

    • Lesa H

      Date: 10/05/2022

      They are a scam. I was under the impression when I was paying the $550.00 a month that they were going to hold the money in an account for me to pay down the debt as they make agreements with my debtors. I noticed my debt was not going down and when I would call they would tell me they just have not come to agreements yet. After 10 months, I called again my rep was no longer working there so I spoke with another lady and she said they dont pay down the debt. So what were they planning on doing with the $5,500.00 I had already paid them. I cancelled and she told me there would be no refund. There should be a class action suit against this company. Looks like several people have gotten the same service as I had.

    • Ken R

      Date: 10/04/2022

      Provident solution its a scam they offer to contact the creditors and does not the only thing they do is when you are sued you are transferred to some negotiator who speaks to the attorneys and try to set up some payment arrangement with interest and extra fees thats charge on top of the debt that you owe I am expecting to be sued by all the credit card companies who I asked Provident Solutions to help me with Ive been sued by two already and Im sure More is coming because nothing was done The predators taken advantage of people who dont know Better

    Provident Solutions is NOT a BBB Accredited Business.

    To become accredited, a business must agree to BBB Standards for Trust and pass BBB's vetting process.

    Why choose a BBB Accredited Business?

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

    As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.