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Find a Location

Marrokal Design & Remodeling has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Marrokal Design & Remodeling

      9474 Kearny Villa Rd Ste 205 San Diego, CA 92126-4597

      BBB Accredited Business
    • Marrokal Design & Remodeling

      9842 River St Lakeside, CA 92040-3114

      BBB Accredited Business

    Business ProfileforMarrokal Design & Remodeling

    Construction Services
    Multi Location Business
    BBB accredited business

    Additional business information

    Additional Info:
    FINALIST of the 2021 Better Business Bureau's Torch Award for Ethics
    See all additional business information

    At-a-glance

    Customer Reviews

    1.5/5stars

    Average of 2 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 5/1/1984

    Years in Business: 43

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    This business offers design, remodeling and construction services.

    Business Details

    This is a multi-location business.

    Find a Location

    Marrokal Design & Remodeling has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Marrokal Design & Remodeling

        9474 Kearny Villa Rd Ste 205 San Diego, CA 92126-4597

        BBB Accredited Business
      • Marrokal Design & Remodeling

        9842 River St Lakeside, CA 92040-3114

        BBB Accredited Business
      Location of This Business
      9474 Kearny Villa Rd Ste 205, San Diego, CA 92126-4597
      BBB File Opened:
      5/1/1984
      Years in Business:
      43
      Business Started:
      7/18/1980
      Business Incorporated:
      9/17/2015
      Accredited Since:
      5/1/1984
      Licensing Information:
      This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
      Type of Entity:
      Limited Liability Company (LLC)
      Alternate Business Name
      • Marrokal Design & Remodeling LLC
      Business Management
      • Mr. Michael Centrullo Marrokal, Director
      • Ms. Lori Diane Bryan, VP/COO
      • Mr. Thomas Capizzi Jr., President
      Contact Information

      Principal

      • Mr. Michael Centrullo Marrokal, Director
      • Mr. Thomas Capizzi Jr., President

      Customer Contact

      • Ms. Lori Diane Bryan, VP/COO
      Additional Contact Information

      Fax Numbers

      • (619) 588-5917
        Primary Fax

      Phone Numbers

      Email Addresses

      Industry Tip

      BBB Tip: Hiring construction and remodeling services you can trust

      Customer Complaints

      1 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      05/19/2021

      Complaint Type:
      Service or Repair Issues
      Status:
      Answered
      We hired Marrokal Construction for remodeling work at our home which included redoing our kitchen, exterior stucco work, deck work, and redoing our master bath. The current issues are that they have not installed the under sink instant hot water, placement of the kitchen faucet is incorrect, and that we discovered the countertop sink cutouts were not cut to the sink manufacture specifications. Nearly every facet of the work has required them to come back and redo 2 or 3 times. Every time we've pointed items that needed correction their standard answer has been 'that's the way it's supposed to be' or similar excuse.We just want them to do what they promised from the beginning. Come in and complete the job they started.
      Read More

      Customer Reviews

      2 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Jayne M

      2 stars

      08/31/2022

      I got bullied by PM ************** on 8/24/22. He came in to the meeting with the intention to attack me. ****** is a big man over 6' tall, 300#. I am a petite 5'2" 150# Asian American. I am a returning loyal customer since **** with a kitchen remodel and a 225 sf 3 bedrooms addition in 2021. ****** yelled at me over the phone on Monday 8/22/22 that I didn't know about trusses. I didn't argue because I had to take my daughter to school. I have a Bachelor of Science degree in Electrical *********** from ****** of *********** at ********* in ****. I helped build the ********************* ***** Women and Children hospital with 158 rooms, ******* sf with ******** Construction in 2008.On 8/19/22, I went down to the City of ***** permits and spoke to Inspector *************************. He said that Marrokal "mismanagement, miscommunication, and no show on work site". ***** drove up and down my street and did not see the ******* Manager on site on June 14 for inspection. On the timeline, there were very little to no activity on 5/2/22 to 7/8/22. It took Marrokal over a month to check off the trusses. I am very disappointed with this second round with Marrokal where I am paying $1000 per sf.At the Marrokal-******* meeting on 8/24/22, ************************ me in front of my husband *************************, Architect *********************** and ******* site manager *******************************. ****** did not recognize my husband ************************* presence. In the newly constructed bedroom 3, ****** told me he was going to rip out the wall. I started crying, left the room, and came back to tell ****** adamantly that I paid for the wall $2800. He refunded me $350 for the wall on 8/29/22. I didn't want the money. I wanted him to speed up the project.The project was first promised to be done by Labor Day by PM *****************. Then promise by *********************** by **********. Young ******* Manager ******************************* is working his hardest to get this job completed ASAP. He saw my 13 yo daughter sleeping in a closet.

      Marrokal Design & Remodeling Response

      09/15/2022

      We are working diligently to complete her project. We hope she is satisfied with the end result.

      Local BBB

      Better Business Bureau Serving the Pacific Southwest

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