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Business Profile

Computer Software

Officetree

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Computer Software.

Reviews

Customer Review Ratings

4.53/5 stars

Average of 51 Customer Reviews

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Review Details

  • Review fromMarie N

    Date: 07/22/2023

    5 stars
    Office Tree is the best ! Affordable and they get the job done. Highly recommended!
  • Review fromAnderson A

    Date: 07/18/2023

    5 stars
    The customer is always on point, thats important to me.

    Officetree

    Date: 08/01/2023

    Thanks so much for your positive message about our customer service!
  • Review fromJennifer K

    Date: 07/12/2023

    5 stars
    I have an out of state cell number so when I opened my rental business, I wanted a local number that would transfer to my cell. When I receive calls for my business, the ring tone is different, alerting me that it's a call coming in for a rental. I also paid for a professional voiceover option instead of the robotic text to speech. Again, extremely pleased with how it turned out. I have been a customer for over a year. Everyone at ********************** has been great to work with. Whenever I need to make a change, or ask a question, a representative is available immediately to help. This is a great option that certainly beats buying an extra cell line.
  • Review fromTerry J

    Date: 07/08/2023

    5 stars
    I was Happy with the service that I received .I highly recommend anyone that wants a professional service to call you them **************
  • Review fromKyree H

    Date: 06/09/2023

    5 stars
    I am thrilled to share my phenomenal experience with *********** ************* and highly recommend their services to businesses seeking top-notch business solutions. From start to finish, their commitment to excellence and their ability to meet and exceed my expectations have truly impressed me.First and foremost, the customer service provided by ******************** is outstanding. Their team of professionals is knowledgeable, responsive, and always ready to assist. From the initial start they guided me through each step with patience and expertise.Services offered are state-of-the-art, combining advanced features with user-friendly interfaces. The reliability of their services are unparalleled. Whether it's conference calls, voicemail, or call forwarding, their system delivers seamless functionality, enhancing communication within our organization.What sets OfficeTree apart is their dedication to customization. They took the time to understand our specific business requirements and tailored a solution that perfectly suited our needs.Furthermore, Office Tree's pricing structure is transparent and competitive. They offer flexible packages to accommodate businesses of all sizes, ensuring cost-effectiveness without compromising on quality. The value for money that they provide is truly exceptional.In conclusion, my experience with Officetree has been nothing short of phenomenal. Their exceptional service, reliable performance, and commitment to customer satisfaction have made them the ideal partner for our telecommunication needs. I wholeheartedly recommend their services to any business in search of a reliable, customizable, and top-tier provider. They also have outstanding support & have a very kind Team. I easily give them 5 stars. Great company and these days thats hard to come by.
  • Review fromNathaniel L

    Date: 05/15/2023

    5 stars
    We have been super happy with our service. If we need anything, we follow their direction to submitting a ticket, and their response is always fast and direct. The answering service for our company is awesome and ties into easy to follow instruction to reach many of our associates. 5 stars from **.
  • Review fromKayla G

    Date: 05/07/2023

    5 stars
    At first I had a issue with the set-up and billing, but with some communication and some clarity we worked out the issues with the service and billing. Liked the features of having extensions to accommodate my business. Resolved my issues in a professional manner. **************
  • Review fromCharisse C

    Date: 05/02/2023

    1 star
    Did charges to my credit card even after I stated to be notified of any charges beforehand.I thought I was getting a good deal on the service but want to know for sure what the cost was, the service wasn't even running during the so called trial period due to some kind of business verification. And then have the audacity to say that they are trying to work with you, Beware they are thieves and do not honor good business practices, the info is deceiving to say the least.
  • Review fromRobert S.

    Date: 02/22/2023

    1 star
    Office tree is a bad business, false advertising and bad business practices. Don't do it much better companies to deal with.
  • Review fromKeyonna S

    Date: 02/06/2023

    1 star
    This company has extremely poor CRM practices and has a poor working website. I used the company starting in Sept ************************************************* Oct then tried to cancel from Nov-Current. I reached out to their customer service and was basically harassed via email and phone when I requested 4/5x time have my account canceled. I was lied to by one rep saying that it was another rep who responded when in fact his name was the second rep who responded. They then threatened me with a lawsuit because I told them Id be reporting them to the BBB for their constant harassment and them continuing to try and charge me for random amounts. Do not utilize this service it barely works and has a poor operating system and the reps are bullies when you try to cancel.

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