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Business Profile

Property Management

Sevyn Property Management

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Property Management.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 1 complaint closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:04/07/2025

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Sevyn Property Management vetted us as tenants for our private landlord who owns the property. Sevyns role was to run background checks, curate our lease, do preliminary walk-through, hand over keys and to collect the First month of rent and deposits. We are to pay our landlord directly for the remainder of our lease and despite this Sevyn has continued to attempt to charge us for monthly rent and late fees. I have contacted them multiple times about this issue and had very little communication on their end. They fixed the issue last month (with no communication to me) and this month have told me Ill take care of that today on Thursday April 3. It is now Monday April 07 and the charges have been assessed late fees. This is unacceptable and could effect my credit score. In short, they are attempting to charge us rent which has already been paid directly to our landlord and has failed to communicate and address this issue.

Sevyn Property Management is NOT a BBB Accredited Business.

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